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Add visual studio requirement for microsoft installs to troubleshooting docs #2077

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kclowes opened this issue Jul 20, 2021 · 1 comment
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Add visual studio requirement for microsoft installs to troubleshooting docs #2077

kclowes opened this issue Jul 20, 2021 · 1 comment
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kclowes commented Jul 20, 2021

  • Version: 5.21+
  • OS: win

What was wrong?

We periodically get an issue like #2075 where a windows user can't install web3 because cytools needs Microsoft Visual C++ 14.0 or greater.

This results in a stack trace like the one shown in #2075.

How can it be fixed?

Add a blurb in the Troubleshooting section of the docs that shows a genericized stack trace and the link to download Microsoft Visual C++.
@santoshdvc santoshdvc mentioned this issue Jul 20, 2021
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Hi,
I have created a pull request addressing the changes in the Troubleshooting docs. Please verify them and let me know if some more changes are required.

@fselmo fselmo closed this as completed Jul 20, 2021
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