diff --git a/docs/troubleshooting.rst b/docs/troubleshooting.rst index e6af814a02..5ca93e195d 100644 --- a/docs/troubleshooting.rst +++ b/docs/troubleshooting.rst @@ -177,3 +177,24 @@ Your Ethereum node JSON-RPC API might be slow when fetching multiple and large r multiple and large responses. """ provider.decode_rpc_response = _fast_decode_rpc_response + +Why I am getting Visual C++ or Cython not installed error? +---------------------------------------------------------- + +Web3.py requires Microsoft Visual C++ 14.0 + installed for working. In case Microsoft Visual C++ 14.0 + is not installed, error message as shown below may be shown. + +.. code-block:: shell + + error: Microsoft Visual C++ 14.0 or greater is required. Get it with "Microsoft C++ Build Tools": https://visualstudio.microsoft.com/visual-cpp-build-tools/ + + +To fix this error, download and install Microsoft Visual C++ from here : + +`Microsoft Visual Studio Home `_ + +- `x64 Visual C++ `_ + +- `x86 Visual C++ `_ + +- `ARM64 Visual C++ `_ +