diff --git a/docs/troubleshooting.rst b/docs/troubleshooting.rst index 5ca93e195d..8f03bcecd1 100644 --- a/docs/troubleshooting.rst +++ b/docs/troubleshooting.rst @@ -178,10 +178,11 @@ Your Ethereum node JSON-RPC API might be slow when fetching multiple and large r """ provider.decode_rpc_response = _fast_decode_rpc_response -Why I am getting Visual C++ or Cython not installed error? +Why am I getting Visual C++ or Cython not installed error? ---------------------------------------------------------- -Web3.py requires Microsoft Visual C++ 14.0 + installed for working. In case Microsoft Visual C++ 14.0 + is not installed, error message as shown below may be shown. +Some Windows users that do not have Microsoft Visual C++ version 14.0 or greater installed may see an error message +when installing Web3.py as shown below: .. code-block:: shell @@ -190,11 +191,10 @@ Web3.py requires Microsoft Visual C++ 14.0 + installed for working. In case Micr To fix this error, download and install Microsoft Visual C++ from here : -`Microsoft Visual Studio Home `_ +`Microsoft Visual C++ Redistributable for Visual Studio `_ - `x64 Visual C++ `_ -- `x86 Visual C++ `_ - -- `ARM64 Visual C++ `_ +- `x86 Visual C++ `_ +- `ARM64 Visual C++ `_ diff --git a/newsfragments/2077.doc.rst b/newsfragments/2077.doc.rst new file mode 100644 index 0000000000..7b4374e64a --- /dev/null +++ b/newsfragments/2077.doc.rst @@ -0,0 +1 @@ +Added troubleshooting section for Microsoft Visual C++ error on Windows machines \ No newline at end of file