Unrecognized EMS device (deviceID 0x30, no productID)

[nikeles1]

Hello,
I recently purchased an EMS-ESP from BBQKees. Unfortunately, I'm experiencing an issue with one module that doesn't seem to be recognized, which in turn causes my heating system to lose connection with the device. The module in question is the SM10 module.

This is the error message:
2024-12-08 20:09:31.300 E 2624: [telegram] Last Tx Read operation failed after 3 retries. Ignoring request: 0B B0 02 00 FF
2024-12-08 20:09:31.300 W 2625: [emsesp] Unrecognized EMS device (deviceID 0x30, no productID). Please report on GitHub.

[proddy]

"which in turn causes my heating system to lose connection with the device"

can you elaborate more on what is happening?