People is online, but the status display it's Offline

[wjhtinger]

Just has two phones: A phone and B phone.
Both phones are online, all things is OK.
But in A phone, check the B status, display it is offline.

[jeangb]

Related to element-hq/element-web#2667

[ahsanshaokat]

Hi, everyone, please help me to figure out the issue, User is offline, but still show's online, is there any convenient way, to handle this issue? when user get logout, than still it's presence show's online

[532910]

It shows me! as offline 43d.

[bmarty]

The Presence API usage has been disabled for performance reason.
I understand the application display lots of bad information then

[bmarty]

We need a way to tell if homeserver presence API is enabled or not, to avoid display wrong presence information.
CC @erikjohnston

[aaronraimist]

Riot web just has a hard coded list AFAIK

[mcg-matrix]

We need a way to tell if homeserver presence API is enabled or not, to avoid display wrong presence information.

Sounds like https://github.com/vector-im/riot-web/issues/4398#issuecomment-629729170.