Re-request encryption keys prompt remains after message is decrypted

[andybalaam]

Steps to reproduce

1. Receive a message where there is a delay receiving the encryptions keys, so an error is displayed
2. Wait, and see the message get decrypted
3. Note that the "Re-request encryption keys" text is still there.

Outcome

What did you expect?

I expected this prompt to disappear because the message was decrypted, and it is now just confusing.

What happened instead?

It stayed around.

Operating system

Ubuntu 22.04

Browser information

Firefox 105.0.2

URL for webapp

https://develop.element.io

Application version

Element version: 921deab-react-e0ab0ac5c999-js-17e16b9b1a4d Olm version: 3.2.12

Homeserver

matrix.org

Will you send logs?

Yes

[buffless-matt]

I'm experiencing the same thing, but with a mixture of horizontal (as shown in Andy's screenshot) and vertical text:

Operating system

Ubuntu 20.04

Application version

Element desktop version: 1.11.10

[andybalaam]

I am seeing this regularly now. I have several instances in a single room.

[andybalaam]

@uhoreg I bumped this up to O-Frequent - please change it if you disagree.

[BillCarsonFr]

Step to reprocude

1. Send a message In a room with some history => the intitial sync has to be limited=truefor that room

2. Edit it once

3. Do a clear cache (initial sync)

=> Now you have the problem

I am getting back a message with empty content, like a it's doing for redact?

{
  "type": "m.room.encrypted",
  "sender": "@alice:localhost:8480",
  "content": {},
  "origin_server_ts": 1666342304414,
  "unsigned": {
    "age": 500276,
    "transaction_id": "m1666342304366.6",
    "m.relations": {
      "m.replace": {
        "event_id": "$toxW3soIUzZbG6cmnw94p0-cvQ5_AlIM0NJ7SJz7vpY",
        "origin_server_ts": 1666342320779,
        "sender": "@alice:localhost:8480"
      }
    }
  },
  "event_id": "$q6rQxsGaW0XscWvlnTUiWVIAcV07AMNZqZzPF3Sbga4"
}

[BillCarsonFr]

Before & after initial sync:
(original event is b51iVve9PasAMiwPAS697t2AtcKjcpeqfRZhbo28dmU and edit is $b51iVve9PasAMiwPAS697t2AtcKjcpeqfRZhbo28dmU)

Before (from timeline view source)

{
  "type": "m.room.encrypted",
  "sender": "@alice:localhost:8480",
  "content": {
    "algorithm": "m.megolm.v1.aes-sha2",
    "sender_key": "hGKn1DTWmQF6fkJY4uUUrlLBubyt9DHyQkbLSeuE+xU",
    "ciphertext": "AwgAEqAB+c+86+ViMDxn17VY+9W3mJPEEOwsvCgtN/kglMLAuvcak8ldhU+lNb6PqT1/foNfRpBlMb7/GbQEJ1NkbDGKyj+9N6nl/o4J28hSOavTJZcuRq74BA3Lb4mi5ntJs7l5cKxhBj/sTUSzMcxpM9NsxtZNL5sI/emObWbD2+nfCg2jytlKZqM+Cesj2pgDrSu9Vqb8+VbX5OTrDr4KzlVOPpA2rGU3ufbBj8M8uUNlUbzRWChhNEQ2rnjKDPnrzQO8wTYVt7uq+kr9SZzwb5xWNyOcXFH0c1Ec6npPbvdb3jf50AjQTV5GBg",
    "session_id": "KQrjVvG9p7kLCThUTWRIxk66Znr9isRjSTxwLOc99c0",
    "device_id": "QCBCOIBBFJ"
  },
  "origin_server_ts": 1666343360659,
  "unsigned": {
    "age": 74,
    "transaction_id": "m1666343360614.4"
  },
  "event_id": "$b51iVve9PasAMiwPAS697t2AtcKjcpeqfRZhbo28dmU",
  "room_id": "!tWvKYbGyhxZIROGqGa:localhost:8480"
}

After (from the sync request)

{
  "type": "m.room.encrypted",
  "sender": "@alice:localhost:8480",
  "content": {},
  "origin_server_ts": 1666343360659,
  "unsigned": {
    "age": 31245,
    "transaction_id": "m1666343360614.4",
    "m.relations": {
      "m.replace": {
        "event_id": "$k9aKiHCMFZ-yxvfxfIwEIT5o4kR3ul5CdEVUV9LcJ0w",
        "origin_server_ts": 1666343381454,
        "sender": "@alice:localhost:8480"
      }
    }
  },
  "event_id": "$b51iVve9PasAMiwPAS697t2AtcKjcpeqfRZhbo28dmU"
}

And here is the edit event:

{
  "type": "m.room.encrypted",
  "sender": "@alice:localhost:8480",
  "content": {
    "algorithm": "m.megolm.v1.aes-sha2",
    "sender_key": "hGKn1DTWmQF6fkJY4uUUrlLBubyt9DHyQkbLSeuE+xU",
    "ciphertext": "AwgBEoACcb5hO+mcG2xGQksn2J5RRAaO8BT4bCNpPXT+V0rhCKgbMQAdnHpht2jxWtHjiVrfwFBxJfKSCXdNG1L1hmw1SHs/AzdT41a1S+UHQf01mAl7WI/bhhsWdtPQiLzZPg3MkDhws+V6bhudTpJdkQ6S0ekOlkLMdbbFVCMR6bBfdSSSVy0AI2IvhcQrjjVVBpI6VtU9s/DAApcQKHpOAIXIju/VFSzCzoDs537jiyUGPAlfH2ECdBudtMopqRqTsmHK2/kujYZex+kpBbHl7F8QAqG2HeZcyjaYDhpfwf3smPSucXcNtUGNtFR484bm0Cpb3xAc7sU2JC3SHYxbSLBrCMOxc4djpt4PasDm0YXDQn9306jGpaKAo/792Zvw7nKpWJD4vMdrZGz0n1x50BZUb73vOsUNwlePsjEuzv1B2ozZ7rAxeMSLCQ",
    "session_id": "KQrjVvG9p7kLCThUTWRIxk66Znr9isRjSTxwLOc99c0",
    "device_id": "QCBCOIBBFJ",
    "m.relates_to": {
      "rel_type": "m.replace",
      "event_id": "$b51iVve9PasAMiwPAS697t2AtcKjcpeqfRZhbo28dmU"
    }
  },
  "origin_server_ts": 1666343381454,
  "unsigned": {
    "age": 10450,
    "transaction_id": "m1666343381426.5"
  },
  "event_id": "$k9aKiHCMFZ-yxvfxfIwEIT5o4kR3ul5CdEVUV9LcJ0w"
}

[BillCarsonFr]

Root cause matrix-org/synapse#14252