Delight: Add password requirements to the create account screen

[daniellekirkwood]

Your use case

Password creation is hard - especially as we don't share the requirements anywhere when creating an account. The more frustrated a user is the harder it will be for them to remember the password they settled on (and therefore logging in later will be tough)

Is there a way we can add the password requirements on this screen (in a tool tip or otherwise)

Have you considered any alternatives?

No response

Additional context

No response

[t3chguy]

We use https://github.com/dropbox/zxcvbn which doesn't set discrete requirements, just gives passwords a score, the messaging in the tooltip is also from zxcvbn

[daniellekirkwood]

Ok, so we won't be able to add password requirements?

Maybe there are alternative ways to ease this step with copy...?

[t3chguy]

The requirements aren't as simple as needs X, Y, Z. Your password can meet the required score being just numbers for example. We can give tips on how to improve a password but not a checklist.

You can try it out at https://lowe.github.io/tryzxcvbn/ - we require a score of 3 or 4.

[robintown]

zxcvbn supposedly returns suggestions like "Try adding another word or two", perhaps those could be exposed in the UI to nudge the user toward a good password?

[t3chguy]

We do already

[robintown]

Oh, didn't realize that that's what "This password is similar to another commonly used password" already was

[daniellekirkwood]

Thanks, team!

Looks like this is the best solution we can provide at this stage.

Appreciate the feedback :)