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Broken/Incomplete room state, encryption broken (sending denied) #20435

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BillCarsonFr opened this issue Jan 7, 2022 · 4 comments
Open

Broken/Incomplete room state, encryption broken (sending denied) #20435

BillCarsonFr opened this issue Jan 7, 2022 · 4 comments
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A-E2EE O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Z-Rageshake Has attached rageshake (not for log submission process)

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@BillCarsonFr
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Steps to reproduce

  1. Where are you starting? What can you see?

I received an invite, but joining the room was failing silently. I tried several times with no effect.
The day after I noticed that the room was indead there (not sure when it happened).
But I can't send any message in the room (from the console: Room was previously configured to use encryption, but is no longer)
The room state is also incomplete (no topic, no admin, ..)

Here is the rageshake for more details
https://github.com/matrix-org/element-web-rageshakes/issues/7946

Outcome

What did you expect?

Operating system

No response

Browser information

No response

URL for webapp

No response

Application version

No response

Homeserver

matrix.org

Will you send logs?

Yes
@BillCarsonFr
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Similar broken state on iOS leading to different outcome element-hq/element-ios#5184

@SimonBrandner SimonBrandner added A-E2EE O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround labels Jan 7, 2022
@BillCarsonFr
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BillCarsonFr commented Jan 10, 2022 •
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I wonder if we could have at least implement some kind of work around when we think that the room state might be broken/incomplete.
In this case we could try to refresh state from server.

One of the entry point could be:

  • Room was previously configured to use encryption error => Try to refresh state from server
  • Missing common states in room state (e.g here no history visibility, guest access, PL) => Try to refresh state from server

WDYT?

@BillCarsonFr
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Udapte: Today the room state is even more broken, I can only see m.room.member .. (In UX i lost the room name, it's only called user and 14 others.)

@aaronraimist aaronraimist added the Z-Rageshake Has attached rageshake (not for log submission process) label Jan 10, 2022
@ouchadam
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ouchadam commented Jan 12, 2022 •
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maybe related, I was invited and joined rooms by the element web nightly client, but the history is missing in EW, EA is able to view the history
https://github.com/matrix-org/element-web-rageshakes/issues/8092

@BillCarsonFr BillCarsonFr mentioned this issue Jan 27, 2022
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Labels
A-E2EE O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Z-Rageshake Has attached rageshake (not for log submission process)
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@ouchadam @aaronraimist @BillCarsonFr @SimonBrandner