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Someone's avatar is loaded in our DM room, but not in the list of people #20220

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thibaultamartin opened this issue Dec 16, 2021 · 4 comments
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T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter

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@thibaultamartin
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thibaultamartin commented Dec 16, 2021

Steps to reproduce

Open a DM with someone
Their avatar loads in the room, next to their messages
The avatar is not updated in the left bar nor the header (it's still a letter in a circle)

Outcome

What did you expect?

I expected the avatar to be consistently loaded everywhere

What happened instead?

The avatar wasn't loaded in the left bar nor header, and the placeholder was still displayed

Operating system

macOS

Application version

Element Nightly version: 2021121601

How did you install the app?

https://element.io/get-started#nightly

Homeserver

ergaster.org

Will you send logs?

Yes

@t3chguy
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t3chguy commented Dec 16, 2021

Clear your client cache, likely your m.direct account data event is stale or something similar.

Settings > Help & About > Clear cache and reload

@SimonBrandner
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Clear your client cache, likely your m.direct account data event is stale or something similar.

Settings > Help & About > Clear cache and reload

@thibaultamartin, did that help?

@SimonBrandner SimonBrandner added the X-Needs-Info This issue is blocked awaiting information from the reporter label Dec 18, 2021
@thibaultamartin
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@SimonBrandner yes it did fix the issue for me :)

@SimonBrandner
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Closing as a duplicate of #20064

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Labels
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