Starting a Jitsi conference shows 404 Not Found

[lub]

Description

After clicking on "Join conference" it just shows "404 Not Found you can create a new conversation here"

It tries to reach an URL like https://jitsi.riot.im/JitsiConference_SatisfyingNeedyParty, but it seems the Jitsi instance doesn't support underscores.

I've tested it with a config.json from https://riot.im/develop/config.json (because I normally use that one) and without, but no difference.

Steps to reproduce

• Click on the phone/camera to add the Jitsi widget
• Click on the green button
• get an error message

I'd expect it to join a conference instead of displaying an error

Logs being sent: yes

Version information

• Platform: desktop
• OS: Windows
• Version: 1.5.14

[turt2live]

We've fixed this for our side, but we'll have to remove the underscore eventually as it seems like a common thing to forget to configure on custom jitsi installs (there's also zero reason why there's an underscore anyways).

De-firing as we don't need a special release.

[eNirantar]

The same error i am getting i am not using any underscore or any special char
https://vebinarr.website/
https://vebinarr.website/nsprnspr
Please check how can i solve

[t3chguy]

This looks like your Jitsi Meet Instance is misconfigured. as even clicking Go on https://vebinarr.website/ doesn't work. You'd have to reach out to Jitsi support.

[eNirantar]

This looks like your Jitsi Meet Instance is misconfigured. as even clicking Go on https://vebinarr.website/ doesn't work. You'd have to reach out to Jitsi support.

can you please suggest what issue can be.. i have messaged to support to but did not get any reply yet.

[eNirantar]

This looks like your Jitsi Meet Instance is misconfigured. as even clicking Go on https://vebinarr.website/ doesn't work. You'd have to reach out to Jitsi support.

I have tried to solve issues and reconfigured it but having same issue

[eNirantar]

When i use this url it shows something
https://vebinarr.website/index.html?room=UrbanFlowsSighNext

[t3chguy]

That isn't the format Riot requires. It requires links like http://meet.jit.si/RoomName to function.

[eNirantar]

That isn't the format Riot requires. It requires links like http://meet.jit.si/RoomName to function.

yes i understand.. could you suggest what issue can be or there is something that is done via htaccess or what issue can be at my end

[eNirantar]

That isn't the format Riot requires. It requires links like http://meet.jit.si/RoomName to function.

yes i understand.. could you suggest what issue can be or there is something that is done via htaccess or what issue can be at my end

[t3chguy]

This is the wrong repo for such queries.