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Select the conversation with someone I sent 11 VMs to.
The application initially remains fine, and the conversation itself loads, but then, after a few seconds, the entire application only displays as a White Screen of Death (only window bar at top not affected).
(!!) Can prevent issue from occurring, 100%, by NOT keeping the conversation in question selected, for too long,
When I do keep the conversation highlighted too long, about 5-10 seconds, I can 100% repro the WSOD.
Initial analysis:
No idea where logs are, if any. Let me know how to find/send, if you need/want.
Console output: Switching to room id !VAoLLnYopWIORPwRtU:matrix.org at event undefined
rageshake.ts:74 RVS update: !VAoLLnYopWIORPwRtU:matrix.org undefined loading? false joining? false initial? true shouldPeek? true
rageshake.ts:74 Returning cached capabilities
rageshake.ts:74 returning explicit theme: dark
rageshake.ts:74 newscreen room/!VAoLLnYopWIORPwRtU:matrix.org
rageshake.ts:74 [!VAoLLnYopWIORPwRtU:matrix.org] Current version: 10
rageshake.ts:74 [!VAoLLnYopWIORPwRtU:matrix.org] Version capability: {default: '10', available: {…}, org.matrix.msc3244.room_capabilities: {…}}
rageshake.ts:74 checkForPreJoinUISI: did not find pre-join UISI
rageshake.ts:74 checkForPreJoinUISI: did not find pre-join UISI
When white screen occurs, 'DevTools disconnected'. Network error, actually (point to some other cause than the frontend which I suspected)??
Also grabbed HAR file, but not sending any of that (for now) due to potential privacy concerns. Please let me know what you need, or ideally what I can look for, within the file, myself.
(!!) Emerged since (due to??) latest desktop update (8 June 2023, for me anyway, now on Element version: 1.11.33 Olm version: 3.2.14),
No issue with this on previous version (VMs were created on Desktop too, before the aforementioend upgrade).
Tested once more: white-out after about 5 seconds, seemingly JUST after it finishes loading all of the VMs.
Two issues that may, qiute possibly among others, be related (for example):: element-hq/element-web#22477 & #672, though these are certainly not the same (exact cause).
Outcome
Expected: Conversation loads and does not crash the application
Actual: Application crash to White Screen of Death
Operating system
Windows 10
Application version
1.11.33
How did you install the app?
In-app update
Homeserver
matrix.org
Will you send logs?
No
The text was updated successfully, but these errors were encountered:
I submitted a rageshake. I feel like this is related to crypto. It happens after sitting in a room for a bit, but at least in this case the history was waiting load/decrypt.
Steps to reproduce
Repro 100%, in general:
Initial analysis:
Switching to room id !VAoLLnYopWIORPwRtU:matrix.org at event undefined
rageshake.ts:74 RVS update: !VAoLLnYopWIORPwRtU:matrix.org undefined loading? false joining? false initial? true shouldPeek? true
rageshake.ts:74 Returning cached capabilities
rageshake.ts:74 returning explicit theme: dark
rageshake.ts:74 newscreen room/!VAoLLnYopWIORPwRtU:matrix.org
rageshake.ts:74 [!VAoLLnYopWIORPwRtU:matrix.org] Current version: 10
rageshake.ts:74 [!VAoLLnYopWIORPwRtU:matrix.org] Version capability: {default: '10', available: {…}, org.matrix.msc3244.room_capabilities: {…}}
rageshake.ts:74 checkForPreJoinUISI: did not find pre-join UISI
rageshake.ts:74 checkForPreJoinUISI: did not find pre-join UISI
(!!) Emerged since (due to??) latest desktop update (8 June 2023, for me anyway, now on Element version: 1.11.33 Olm version: 3.2.14),
No issue with this on previous version (VMs were created on Desktop too, before the aforementioend upgrade).
Tested once more: white-out after about 5 seconds, seemingly JUST after it finishes loading all of the VMs.
Two issues that may, qiute possibly among others, be related (for example):: element-hq/element-web#22477 & #672, though these are certainly not the same (exact cause).
Outcome
Expected: Conversation loads and does not crash the application
Actual: Application crash to White Screen of Death
Operating system
Windows 10
Application version
1.11.33
How did you install the app?
In-app update
Homeserver
matrix.org
Will you send logs?
No
The text was updated successfully, but these errors were encountered: