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[Question] Information about Settings per case per connector is not mention in docs under the cases section #390

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ghost opened this issue Dec 2, 2020 · 4 comments
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question Further information is requested Team: Docs v7.10.1

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@ghost
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ghost commented Dec 2, 2020

Description: Information about Settings per case per connector is not mention in docs under the cases section

Observation: Information about different connector Like issue types , severity drop downs not mentioned.

URL link or topic name: Cases Page
Configuring external connections

Reference Ticket: elastic/kibana#77327

Screenshots:

Jira: issue type, priority.
Screenshot 2020-10-06 at 8 04 32 PM

IBM Resilient: issue types and severity.
Screenshot 2020-10-06 at 8 04 56 PM

ServiceNow: urgency, severity and impact.
Screenshot 2020-10-06 at 8 05 05 PM

@ghost ghost added question Further information is requested Team: Docs labels Dec 2, 2020
@ghost
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ghost commented Dec 2, 2020

@manishgupta-qasource Please review

@manishgupta-qasource
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Reviewed & Assigned to @jmikell821

@jmikell821
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@Donnater trying to update and close out old bugs; please provide a status update.

@narcher7
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narcher7 commented Jan 7, 2021

Hi Janeen. After talking to Cristos about this, it's probably better if we don't document each issue type of severity since those are different across different versions of each of the three apps.

@narcher7 narcher7 closed this as completed Jan 7, 2021
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