[Actions] PagerDuty Resolve and Acknowledge payloads should contains only fields according to the API docs. #91583
Labels
bug
Fixes for quality problems that affect the customer experience
Feature:Actions
Team:ResponseOps
Label for the ResponseOps team (formerly the Cases and Alerting teams)
Currently we have a confusing UX for a PagerDuty action, when users are creating PagerDuty action to Resolve the incidents:
according to the UI and API requirements, user should enter Summary as a required field and can fill the other fields as an optional. But it won't work, because in PagerDuty API the allowed payload body should be for Resolve:
for Acknowledge:
If send the payload with some other fields, those won't be saved.
We should change the actions API schema body validation for a PagerDuty to support this use case and properly modify our UI to not show the rest of the fields, when Resolve or Acknowledge events was selected.
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