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Twilio SMS action type #74584

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mikecote opened this issue Aug 6, 2020 · 6 comments
Open

Twilio SMS action type #74584

mikecote opened this issue Aug 6, 2020 · 6 comments
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connectivity Issues relating to connectivity between Kibana and external services enhancement New value added to drive a business result estimate:needs-research Estimated as too large and requires research to break down into workable issues Feature:Actions/ConnectorTypes Issues related to specific Connector Types on the Actions Framework Feature:Actions Team:ResponseOps Label for the ResponseOps team (formerly the Cases and Alerting teams)

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@mikecote
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mikecote commented Aug 6, 2020

No description provided.

@mikecote mikecote added Feature:Actions Team:ResponseOps Label for the ResponseOps team (formerly the Cases and Alerting teams) labels Aug 6, 2020
@elasticmachine
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Pinging @elastic/kibana-alerting-services (Team:Alerting Services)

@YulNaumenko
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Twilio SMS is working now using Webhook action type. Wonder if we are going to have a deeper integration.

@pmuellr
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pmuellr commented Aug 6, 2020

Side note - Twilio is likely a good example of a split between connector / action. You'd like to be able to create a Twilio connector, and then use it for an SMS action, or make a phone call (another of their services), two different actions. Actually, Twilio also support email via sendgrid, so it would be nice to be able to create an email action from this connector as well - which is an interesting twist - create an email action from the generic email connector, or from the twilio connector!

Really side-note - Twilio also does various sorts of phone interaction (voice, phone keypad presses) so is a great candidate for something like chat-ops as well.

@mikecote
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cc @arisonl

@mikecote
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mikecote commented Feb 4, 2021

It was discussed during the planning session that we would scope this issue to just the SMS action portion of Twilio.

@mikecote mikecote changed the title SMS/Twilio action type Twilio SMS action type Feb 4, 2021
@mikecote
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mikecote commented Feb 5, 2021

Moving from 7.x - Candidates to 7.14 after the latest 7.x planning session. If we get time, we will implement this.

@gmmorris gmmorris added the Feature:Actions/ConnectorTypes Issues related to specific Connector Types on the Actions Framework label Jul 1, 2021
@gmmorris gmmorris added the loe:needs-research This issue requires some research before it can be worked on or estimated label Jul 15, 2021
@gmmorris gmmorris added enhancement New value added to drive a business result connectivity Issues relating to connectivity between Kibana and external services estimate:needs-research Estimated as too large and requires research to break down into workable issues labels Aug 13, 2021
@gmmorris gmmorris removed the loe:needs-research This issue requires some research before it can be worked on or estimated label Sep 2, 2021
@kobelb kobelb added the needs-team Issues missing a team label label Jan 31, 2022
@botelastic botelastic bot removed the needs-team Issues missing a team label label Jan 31, 2022
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Labels
connectivity Issues relating to connectivity between Kibana and external services enhancement New value added to drive a business result estimate:needs-research Estimated as too large and requires research to break down into workable issues Feature:Actions/ConnectorTypes Issues related to specific Connector Types on the Actions Framework Feature:Actions Team:ResponseOps Label for the ResponseOps team (formerly the Cases and Alerting teams)
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