[Obs AI Assistant] Knowledge base entries are not consistently updated correctly by LLM due to changing identifiers #191085
Labels
bug
Fixes for quality problems that affect the customer experience
Team:Obs AI Assistant
Observability AI Assistant
Steps to reproduce
Expected behaviour
The LLM should create a knowledge base entry after the first prompt. Any subsequent requests to store a color should update the existing one so there should only ever be a single knowledge base entry about "favourite color" regardless how many times the user asks the LLM.
Actual behaviour
Instead of updating the first entry the LLM (sometimes) creates new entries. This is because the identifier that the LLM assigns to the entry is not stable. In my testing we do not send the existing knowledge base entry to the LLM because during re-ranking it is filtered out with a score of 0 (see screenshot for details).
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