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Allow the user to cancel the scheduled inactive unenrollment actions defined in #179399.
Cancellation should be possible between the time when agents are scheduled to be unenrolled and the time when we actually unenroll them
Designs TBD
It could work as scheduled upgrades: when the unenroll bulk action batches are scheduled they show up on Agent activity and the users have a chance to cancel from the UI.
The text was updated successfully, but these errors were encountered:
@nimarezainia - I think this needs some definition + design. We should allow users to potentially intervene before automatic unenrollment occurs for their agents.
@criamico is it technically possible to have a cancel action button in the agent activity flyout?
Currently I don't think our intention to un-enroll is shown anywhere.
When the unenrollment has happened, that event gets recorded in the agent activity. But that is obviously too late.
I think the watcher runs every 10minutes. I would say that as part of this issue we would first need to record our intention: "X agents will be unenrolled starting at " (time is 10 minutes from now), perhaps also pointing a the list of agents as we do for other activities in that flyout.
Once we have this message, then a cancel button would make sense. I don't know if there's anywhere else this can be displayed.
Follow up of #179399
Allow the user to cancel the scheduled inactive unenrollment actions defined in #179399.
It could work as scheduled upgrades: when the unenroll bulk action batches are scheduled they show up on Agent activity and the users have a chance to cancel from the UI.
The text was updated successfully, but these errors were encountered: