[Fleet]: Agent logs are not shown on Logs page for Linux, Mac and Windows agent

[ghost]

Kibana version: 8.6 Kibana Staging environment

Host OS and Browser version: All, All

Build Details:

Version: 8.6.0 BC4
Build: 58612
Commit: 218162f282314db5b3833c84752dd24395949b3f

Preconditions:

• 8.6 Kibana Staging environment should be available.
• Agent should be installed.

Steps to reproduce:

1. Navigate to Fleet > Agents tab.
2. Click on the Agent.
3. Click on Logs tab.
4. Observe that 'There are no log messages to display.' message is shown on Logs page.

Expected Result:

• Agent logs should be shown on Logs page for all OSs.

Screenshot:

Agent Logs:

Windows:

• elastic-agent-diagnostics-2022-11-30T08-19-14Z-00.zip

Linux:

• elastic-agent-diagnostics-2022-11-30T08-22-49Z-00.zip

[elasticmachine]

Pinging @elastic/fleet (Team:Fleet)

[dikshachauhan-qasource]

Secondary Review is done

[kpollich]

I think this is probably due to elastic/elastic-agent#1814

[jen-huang]

Closing this as a dupe of the bug Kyle linked to.

[cmacknz]

This is now fixed in the current available BC5.

[ghost]

Hi @kpollich @jen-huang @cmacknz,

We have re-validated this issue on the latest 8.6.0 BC6 Kibana Staging environment and found the issue is fixed now.

Build details:

Version: 8.6.0 BC6
Build: 58740
Commit: f329a77595950244361736dff7208a810299fd69

Below are the observations:

• Agent logs are shown on Agent details > Logs page for all OSs.

Screenshot:

Hence, marking this as QA: Validated.

Please let us know if we are missing anything.

Thanks!

[ghost]

Hi @kpollich @jen-huang @cmacknz,

While performing testing upon latest 8.6.0 BC8 Kibana Cloud environment, we found this issue is as reproducible. So, we are re-opening this issue for our track. We are also following up on the related issue elastic/elastic-agent#1814.

Further, we will close this issue once we are able to confirm agent behaviour working as expected.

Build details:

Version: 8.6.0 BC8
Build: 58807    
Commit: 335b86a633af9ce1d9c8a92187ed1c8697ab139f

Observations:

• Agent logs are not shown on Logs tab for Linux, Mac, Windows, and SLES agent.

Screenshots:

Thanks!

[cmacknz]

Thanks, we are tracking the fix for this in elastic/elastic-agent#1975. Once that issue is closed you can reverify this.

[cmacknz]

Actually I will close this as a duplicate of elastic/elastic-agent#1975

[ghost]

Hi @kpollich @jen-huang @cmacknz,

We have re-validated this issue on the latest 8.6.0 BC9 Kibana Cloud environment and found the issue is fixed now.

Below are the observations:

• Agent logs are shown on Logs tab for Linux, Mac, Windows, and SLES agents.

Screenshots:

Build details:

Version: 8.6.0 BC9
Build: 58832	
Commit: 93183bddac40f8a7ee8e566d1651f9f3b586a520

Hence, marking this ticket as QA: Validated.

Thanks!

[ghost]

Bug Conversion

• Test-Case not required as this particular checkpoint is already covered in the following testcases:

  • Windows:
    • https://elastic.testrail.io/index.php?/cases/view/35095
  • Mac:
    • https://elastic.testrail.io/index.php?/cases/view/35106
  • RPM:
    • https://elastic.testrail.io/index.php?/cases/view/35103
  • Deb:
    • https://elastic.testrail.io/index.php?/cases/view/35104
  • Linux:
    • https://elastic.testrail.io/index.php?/cases/view/35105

Thanks!