diff --git a/x-pack/plugins/cloud/common/constants.ts b/x-pack/plugins/cloud/common/constants.ts
index f2009223f8ac1..fc37906299d14 100644
--- a/x-pack/plugins/cloud/common/constants.ts
+++ b/x-pack/plugins/cloud/common/constants.ts
@@ -5,7 +5,7 @@
  * 2.0.
  */
 
-export const ELASTIC_SUPPORT_LINK = 'https://support.elastic.co/';
+export const ELASTIC_SUPPORT_LINK = 'https://cloud.elastic.co/support';
 
 /**
  * This is the page for managing your snapshots on Cloud.
diff --git a/x-pack/plugins/cloud/public/plugin.test.ts b/x-pack/plugins/cloud/public/plugin.test.ts
index 43659d137a6e0..070202782411d 100644
--- a/x-pack/plugins/cloud/public/plugin.test.ts
+++ b/x-pack/plugins/cloud/public/plugin.test.ts
@@ -304,7 +304,7 @@ describe('Cloud Plugin', () => {
       expect(coreStart.chrome.setHelpSupportUrl).toHaveBeenCalledTimes(1);
       expect(coreStart.chrome.setHelpSupportUrl.mock.calls[0]).toMatchInlineSnapshot(`
         Array [
-          "https://support.elastic.co/",
+          "https://cloud.elastic.co/support",
         ]
       `);
     });