From 2ac2023b1e0428d693af7beb8420ac9a60b5dc19 Mon Sep 17 00:00:00 2001 From: Zeibura Kathau Date: Thu, 7 Oct 2021 16:35:43 +0200 Subject: [PATCH 1/2] Update README.md Signed-off-by: Zeibura Kathau --- clients/vscode-hlasmplugin/README.md | 17 +++++++++++++++++ 1 file changed, 17 insertions(+) diff --git a/clients/vscode-hlasmplugin/README.md b/clients/vscode-hlasmplugin/README.md index d1d68501c..bf4d99153 100644 --- a/clients/vscode-hlasmplugin/README.md +++ b/clients/vscode-hlasmplugin/README.md @@ -244,3 +244,20 @@ It can by configured using the `preprocessor` key in processor group: - If you have a question about how to accomplish something with the extension, or come across a problem, file an issue on [GitHub](https://github.com/eclipse/che-che4z-lsp-for-hlasm) - Contributions are always welcome! Please see our [GitHub](https://github.com/eclipse/che-che4z-lsp-for-hlasm) repository for more information. - Any and all feedback is appreciated and welcome! + +## Technical Assistance and Support for HLASM Language Support + +The HLASM Language Support extension is made available to customers on the Visual Studio Code Marketplace in accordance with the terms and conditions contained in the provided End-User License Agreement (EULA). + +If you are on active support for Brightside, you get technical assistance and support in accordance with the terms, guidelines, details, and parameters that are located within the Broadcom [Working with Support](https://support.broadcom.com/external/content/release-announcements/CA-Support-Policies/6933) guide. + +This support generally includes: + +* Telephone and online access to technical support +* Ability to submit new incidents 24x7x365 +* 24x7x365 continuous support for Severity 1 incidents +* 24x7x365 access to CA Support Online +* Interactive remote diagnostic support +* Technical support cases must be submitted to Broadcom in accordance with guidance provided in “Working with Support”. + +Note: To receive technical assistance and support, you must remain compliant with “Working with Support”, be current on all applicable licensing and maintenance requirements, and maintain an environment in which all computer hardware, operating systems, and third party software associated with the affected Broadcom CA software are on the releases and version levels from the manufacturer that Broadcom designates as compatible with the software. Changes you elect to make to your operating environment could detrimentally affect the performance of Broadcom CA software and Broadcom shall not be responsible for these effects or any resulting degradation in performance of the Broadcom CA software. Severity 1 cases must be opened via telephone and elevations of lower severity incidents to Severity 1 status must be requested via telephone. From 1cdd9e8b0d67770fe1df226f56a359aa04e3c88c Mon Sep 17 00:00:00 2001 From: Michal Bali <38988507+michalbali256@users.noreply.github.com> Date: Tue, 2 Nov 2021 14:35:15 +0100 Subject: [PATCH 2/2] Update clients/vscode-hlasmplugin/README.md Co-authored-by: slavek-kucera <53339291+slavek-kucera@users.noreply.github.com> --- clients/vscode-hlasmplugin/README.md | 2 -- 1 file changed, 2 deletions(-) diff --git a/clients/vscode-hlasmplugin/README.md b/clients/vscode-hlasmplugin/README.md index bf4d99153..3eff526d8 100644 --- a/clients/vscode-hlasmplugin/README.md +++ b/clients/vscode-hlasmplugin/README.md @@ -247,8 +247,6 @@ It can by configured using the `preprocessor` key in processor group: ## Technical Assistance and Support for HLASM Language Support -The HLASM Language Support extension is made available to customers on the Visual Studio Code Marketplace in accordance with the terms and conditions contained in the provided End-User License Agreement (EULA). - If you are on active support for Brightside, you get technical assistance and support in accordance with the terms, guidelines, details, and parameters that are located within the Broadcom [Working with Support](https://support.broadcom.com/external/content/release-announcements/CA-Support-Policies/6933) guide. This support generally includes: