Investigate how to investigate individual 1ES hosted pool agent provisioning errors.

[riarenas]

One of the delays for understanding the incident in dotnet/arcade#13774 was our inability to know what was causing the 1es hosted pool agents to provision correctly. We had a signal that agents were unhealthy, but no way to track down the reason, so we relied on an ICM and directly engaging with the on call engineer to find out that it was a core quota problem.

We should reach out to the 1ES team to see if there's a self-service way to obtain this information. I couldn't find anything obvious in the Troubleshooting & support pages in https://aka.ms/1eshostedpools

Release Note Category

• Feature changes/additions
• Bug fixes
• Internal Infrastructure Improvements

Release Note Description