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Improve customers experience by having additional diagnostic options #5132

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markwilkie opened this issue Mar 27, 2020 · 1 comment
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dev-workflow Provides some benefit to dev workflow Epic TechnicalDebt

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@markwilkie
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markwilkie commented Mar 27, 2020

Currently there's an effort by Dan M and David Fowler to enable dumps for all the scenarios on all platforms. This epic is to take that work and "normalize" it so that it becomes shared infra.

  • Dump capture is part of the shared infra
  • Dump retrieval is part of the shared infra

New content:

We have been receiving feedback from out customers that have more diagnostic options available and making them easier to access. One of the efforts in this space was to enable dumps for all the scenarios on all platforms (effort by Dan M and David Fowler). In addition to the efforts around dump files, there have been several other areas that have been added recently where we can contribute to having a shared infrastructure

Business Impact

  • Reduction in the number of developers that say they need more diagnostic options within our quarterly satisfaction

Goals

  • Make dump files available across all supported platforms
  • Provide a shared infrastructure that can be used to diagnose failures
@davidfowl davidfowl self-assigned this Apr 1, 2020
@davidfowl davidfowl changed the title Improve Dump management via helix Improving Dump management via helix Apr 1, 2020
@davidfowl davidfowl removed their assignment Apr 1, 2020
@markwilkie markwilkie changed the title Improving Dump management via helix Sharing Dump management via common infra Aug 10, 2020
@markwilkie markwilkie added the dev-workflow Provides some benefit to dev workflow label Aug 11, 2020
@ilyas1974 ilyas1974 changed the title Sharing Dump management via common infra Improve customers experience by having additional diagnostic options Oct 9, 2020
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