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Sometimes approval processes take time and email get "organizational" lost on the organizations site. So there should be a possibility for the administrative processors to trigger the email again.
As a region manager,
I want to trigger the approval email to an organization
so that they receive a reminder in case the original message was overlooked or lost.
Describe Your Preferred Solution
Given that I am logged in as a region manager or a region administrator,
when I navigate to the page for incoming applications
and there is a pending application
and I expand the card of the application to show its details
and the application has a pending approval by an organization,
then I can resend the approval mail to the organization.
Given that there is a pending application,
when an organization has approved or rejected the volunteer work of the applicant,
then there is no option to resend the approval mail to the organization.
Given that there is a pending application,
when there are multiple organizations listed for approval,
then I can only resend the approval mail to organizations, that have neither confirmed nor rejected the volunteer work of the applicant.
Given that there is a pending application
and the approval by an organization is pending,
when I resend the approval mail,
then the approval mail is send again to the email address of the organization that was entered in the application
and I get a hint, that the email has been sent
and the option to resend is disabled for 1 minute to avoid multiple emails being sent.
Describe Possible Alternatives
We could also add the possibility to manually set up a "new/other" mail in that sending process.
Think about adding some checks to avoid duplication emails, e.g. waiting for at least 1 minute to resend a second mail after a first resend was triggered.
ztefanie
changed the title
Trigger approval mail for organizations manually (again)
Trigger approval mail for organizations manually
Nov 7, 2024
Describe the Problem
Sometimes approval processes take time and email get "organizational" lost on the organizations site. So there should be a possibility for the administrative processors to trigger the email again.
As a region manager,
I want to trigger the approval email to an organization
so that they receive a reminder in case the original message was overlooked or lost.
Describe Your Preferred Solution
Given that I am logged in as a region manager or a region administrator,
when I navigate to the page for incoming applications
and there is a pending application
and I expand the card of the application to show its details
and the application has a pending approval by an organization,
then I can resend the approval mail to the organization.
Given that there is a pending application,
when an organization has approved or rejected the volunteer work of the applicant,
then there is no option to resend the approval mail to the organization.
Given that there is a pending application,
when there are multiple organizations listed for approval,
then I can only resend the approval mail to organizations, that have neither confirmed nor rejected the volunteer work of the applicant.
Given that there is a pending application
and the approval by an organization is pending,
when I resend the approval mail,
then the approval mail is send again to the email address of the organization that was entered in the application
and I get a hint, that the email has been sent
and the option to resend is disabled for 1 minute to avoid multiple emails being sent.
Describe Possible Alternatives
We could also add the possibility to manually set up a "new/other" mail in that sending process.
Additional Information
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