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Plugin not working with Piwik 3.0 #3

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Glisse1 opened this issue Dec 18, 2016 · 8 comments
Closed

Plugin not working with Piwik 3.0 #3

Glisse1 opened this issue Dec 18, 2016 · 8 comments
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@Glisse1
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Glisse1 commented Dec 18, 2016

Hello, already created this issue in piwik branch

@slawa-dev
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slawa-dev commented Dec 20, 2016

Can confirm this plugin is currently not working! Hope this gets fixed as this plugin looks very promising.

Can @diabl0 have a look at the ticket in Piwik? matomo-org/matomo#11034

Currently this geoip2 plugin is not used when tracking, even though it is working and selected in the settings menu.

Need to figure out if this issue is with Piwik or this Plugin.

Note: When testing make sure that the result of geoip2 is NOT from default geoip provider (aka your browser language setting). So better use an IP (Proxy or VPN) of a country that is different than your preferred language in browser.

@Glisse1 Can you rename this issue to something like "Plugin not working with Piwik 3.0"

@Glisse1 Glisse1 changed the title Ignored in piwik 3.0 RC4 Plugin not working with Piwik 3.0 Dec 20, 2016
@diabl0
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diabl0 commented Dec 24, 2016

@diabl0 diabl0 closed this as completed Dec 24, 2016
@Glisse1
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Glisse1 commented Feb 17, 2017

This useful plugin is still 0 % working :(

@diabl0
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diabl0 commented Feb 17, 2017

@Glisse1 I'm aware of that, but due to my tight schedule I haven't time to investigate it properly.

For some reason despite having GeoIP2 plugin LocationProvider selected Piwik isn't calling it and using data from browser language to detect visitor country.
I'm quiet sure it's related with changes within Piwik itself as it was working with earlier version, but will need to debug it throughly and find solution.

I have scheduled Piwik project later this month and then I will take care with this issue.

@diabl0 diabl0 self-assigned this Feb 17, 2017
@diabl0 diabl0 added the bug label Feb 17, 2017
@diabl0 diabl0 reopened this Feb 17, 2017
@Glisse1
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Glisse1 commented Feb 17, 2017

Thank you!

I completely understand, there is no pressure on you. Everybody has their priorities and regardless when you will consider looking into this, we appreciate... It`s just that for instance i have a piwik chat plugin installed for like 2 years that never worked. Never. Not for a single minute :)

I was just afraid of the same thing happening with this plugin, because i find this geoip2 much much more useful than the chat one (which also have tens of working alternatives outside piwik, unlike geolocation)

@depth42
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depth42 commented Mar 14, 2017

I would also greatly appreciate a fix for this great plug-in.
I found out, that the current plugin works when re-calculating the country for old visits via the console like described here: https://piwik.org/faq/how-to/faq_167/

@iprok
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iprok commented Apr 3, 2017

I fully confirm the issue. Plugin is fully unusable. Only shows correct information in Geolocation Settings but don't give info to piwik. @diabl0, have you plans to fix this? May be we can sponsor you someway?

@diabl0
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diabl0 commented Aug 23, 2017

Fixed.

Thanks for @ahaenggli for idea - i was trying with events to force piwik tracker to load plugin, and after finish I stumbled upon his fork.

@diabl0 diabl0 closed this as completed Aug 23, 2017
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