We look forward to seeing you at our webinar, [Topic]
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Can't attend live?
- If you can't join us live, don't worry! Register anyway and we'll send you the recording so you can catch up whenever you want!
- We look forward to your active participation and enriching discussions during the webinar.
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We look forward to your active participation and enriching discussions during the webinar.
diff --git a/public/email/templates/clevertap/2023/correction-eu.html b/public/email/templates/clevertap/2023/correction-usd-eu.html
similarity index 98%
rename from public/email/templates/clevertap/2023/correction-eu.html
rename to public/email/templates/clevertap/2023/correction-usd-eu.html
index 2bef029592228..b0fbab4340403 100644
--- a/public/email/templates/clevertap/2023/correction-eu.html
+++ b/public/email/templates/clevertap/2023/correction-usd-eu.html
@@ -315,7 +315,7 @@
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Correction to your Deriv MT5 account balance — XAU/EUR positions
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Correction to your Deriv MT5 account balance — XAU/USD positions
@@ -325,12 +325,12 @@
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As mentioned in our email on 17 November 2023, we have taken action to correct the off-market quotes for XAU/EUR that occurred on 12 November 2023.
+
As mentioned in our email on 17 November 2023, we have taken action to correct the off-market quotes for XAU/USD that occurred on 12 November 2023.
-
We’ve updated the closing price of your positions impacted by this error to 1,816.50 EUR, the actual market price at that moment.
+
We’ve updated the closing price of your positions impacted by this error to 1,939 USD, the actual market price at that moment.
@@ -350,7 +350,7 @@
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This amount has been debited from your Deriv MT5 account to rectify the impact of the pricing discrepancy. You can view this adjustment in your account history.
+
This amount has been rescinded from your Deriv MT5 account to rectify the impact of the pricing discrepancy. You can view this adjustment in your account history.
Correction to your Deriv MT5 account balance — XAU/USD positions
+
+
+
+
+
Hello trader,
+
+
+
+
+
As mentioned in our email on 17 November 2023, we have taken action to correct the off-market quotes for XAU/USD that occurred on 12 November 2023.
+
+
+
+
+
We’ve updated the closing price of your positions impacted by this error to 1,939 USD, the actual market price at that moment.
+
+
+
+
+
This adjustment has been reflected in your account balance.
+
+
+
+
+
Account ID: [Account ID]
+
+
+
+
+
Adjustment amount: [Amount]
+
+
+
+
+
This amount has been debited from your Deriv MT5 account to rectify the impact of the pricing discrepancy. You can view this adjustment in your account history.
Correction to your Deriv MT5 account balance — XAU/EUR positions
+
+
+
+
+
Hello trader,
+
+
+
+
+
As mentioned in our email on 17 November 2023, we have taken action to correct the off-market quotes for XAU/EUR that occurred on 12 November 2023.
+
+
+
+
+
We’ve updated the closing price of your positions impacted by this error to 1,816.50 EUR, the actual market price at that moment.
+
+
+
+
+
This adjustment has been reflected in your account balance.
+
+
+
+
+
Account ID: [Account ID]
+
+
+
+
+
Adjustment amount: [Amount]
+
+
+
+
+
This amount has been rescinded from your Deriv MT5 account to rectify the impact of the pricing discrepancy. You can view this adjustment in your account history.
Correction to your Deriv MT5 account balance — XAU/USD positions
+
+
+
+
+
Hello trader,
+
+
+
+
+
As mentioned in our email on 17 November 2023, we have taken action to correct the off-market quotes for XAU/USD that occurred on 12 November 2023.
+
+
+
+
+
We’ve updated the closing price of your positions impacted by this error to 1,939 USD, the actual market price at that moment.
+
+
+
+
+
This adjustment has been reflected in your account balance.
+
+
+
+
+
Account ID: [Account ID]
+
+
+
+
+
Adjustment amount: [Amount]
+
+
+
+
+
This amount has been rescinded from your Deriv MT5 account to rectify the impact of the pricing discrepancy. You can view this adjustment in your account history.