diff --git a/Packs/Jira/Integrations/JiraV3/JiraV3_test.py b/Packs/Jira/Integrations/JiraV3/JiraV3_test.py
index cc6b08021575..57e72a2167e8 100644
--- a/Packs/Jira/Integrations/JiraV3/JiraV3_test.py
+++ b/Packs/Jira/Integrations/JiraV3/JiraV3_test.py
@@ -1,4 +1,3 @@
-import io
 import json
 import pytest
 import demistomock as demisto
@@ -8,12 +7,12 @@
 
 
 def util_load_json(path: str):
-    with io.open(path, mode='r', encoding='utf-8') as f:
+    with open(path, encoding='utf-8') as f:
         return json.loads(f.read())
 
 
 def util_load_bytes_file(path: str):
-    with io.open(path, mode='rb') as f:
+    with open(path, mode='rb') as f:
         return f.read()
         # return json.loads(f.read())
 
@@ -340,7 +339,7 @@ def test_extract_comment_entry_from_raw_response(self):
         comment_raw_response = {
             "id": "18322",
             "author": {
-                "displayName": "Tomer Malache",
+                "displayName": "Example User",
             },
             "body": {
                 "version": 1,
@@ -359,14 +358,14 @@ def test_extract_comment_entry_from_raw_response(self):
             },
             "renderedBody": "<p>Hello there</p>",
             "updateAuthor": {
-                "displayName": "Tomer Malache",
+                "displayName": "Example User",
             },
             "created": "2023-03-23T07:45:29.056+0200",
             "updated": "2023-03-23T07:45:29.056+0200",
         }
-        expected_comment_entry = {'Id': '18322', 'Comment': 'Hello there', 'User': 'Tomer Malache',
+        expected_comment_entry = {'Id': '18322', 'Comment': 'Hello there', 'User': 'Example User',
                                   'Created': '2023-03-23T07:45:29.056+0200', 'Updated': '2023-03-23T07:45:29.056+0200',
-                                  'UpdateUser': 'Tomer Malache'}
+                                  'UpdateUser': 'Example User'}
         comment_entry = extract_comment_entry_from_raw_response(comment_response=comment_raw_response)
         assert comment_entry == expected_comment_entry
 
@@ -605,7 +604,7 @@ def test_get_id_offset_command(self, mocker):
         raw_response = util_load_json('test_data/issue_query_test/raw_response.json')
         run_query_mocker = mocker.patch.object(client, 'run_query', return_value=raw_response)
         command_result = get_id_offset_command(client=client, args={})
-        assert 'ORDER BY created ASC' == run_query_mocker.call_args[1].get('query_params', {}).get('jql')
+        assert run_query_mocker.call_args[1].get('query_params', {}).get('jql') == 'ORDER BY created ASC'
         assert {'Ticket': {'idOffSet': '10161'}} == command_result.to_context()['EntryContext']
 
 
@@ -892,7 +891,7 @@ def test_issue_to_issue_command(self, mocker):
         client = jira_base_client_mock()
         mocker.patch.object(client, 'create_issue_link', return_value=requests.Response())
         command_results = link_issue_to_issue_command(client=client, args={})
-        assert 'Issue link created successfully' == command_results.to_context()['HumanReadable']
+        assert command_results.to_context()['HumanReadable'] == 'Issue link created successfully'
 
 
 class TestJiraSprintIssueMoveCommand:
@@ -909,7 +908,7 @@ def test_jira_sprint_issue_move(self, mocker):
         client = jira_base_client_mock()
         mocker.patch.object(client, 'issues_to_sprint', return_value=requests.Response())
         command_results = issues_to_sprint_command(client=client, args={})
-        assert 'Issues were moved to the Sprint successfully' == command_results.to_context()['HumanReadable']
+        assert command_results.to_context()['HumanReadable'] == 'Issues were moved to the Sprint successfully'
 
 
 class TestJiraEpicIssuesCommand:
@@ -1398,7 +1397,7 @@ def test_update_remote_system_using_delta(self, mocker):
         update_remote_system_res = update_remote_system_command(client=client, args=args,
                                                                 comment_tag_to_jira='', attachment_tag_to_jira='')
         assert update_remote_system_res == '17757'
-        edit_issue_mocker.call_args[1]['json_data'] == {'fields': {'summary': 'data'}}
+        assert edit_issue_mocker.call_args[1]['json_data'] == {'fields': {'summary': 'data'}}
 
     def test_update_remote_system_using_file_entry_with_correct_tag(self, mocker):
         """
@@ -1582,9 +1581,9 @@ def test_close_incident_entry(self, mocker, issue, should_be_closed):
             close_reason = "Issue was marked as \"Resolved\", or status was changed to \"Done\""
             closed_entry = [{"Type": 1, "Contents": {"dbotIncidentClose": True,
                                                      "closeReason": close_reason}, "ContentsFormat": "json"}]
-            parsed_entries == closed_entry
+            assert parsed_entries == closed_entry
         else:
-            parsed_entries == []
+            assert parsed_entries == []
 
     def test_get_remote_data_response_is_returned(self, mocker):
         """
@@ -1683,14 +1682,14 @@ def test_get_comments_entries_for_fetched_incident(self, mocker):
         mocker.patch.object(client, 'get_comments', return_value=comments_raw_response)
         comments_entries = get_comments_entries_for_fetched_incident(client=client, issue_id_or_key='1234')
         expected_comments_entries = [
-            {'Id': '18322', 'Comment': 'Hello there', 'User': 'Tomer Malache', 'Created': '2023-03-23T07:45:29.056+0200',
-             'Updated': '2023-03-23T07:45:29.056+0200', 'UpdateUser': 'Tomer Malache'},
-            {'Id': '18329', 'Comment': 'Second comment', 'User': 'Tomer Malache', 'Created': '2023-03-27T20:54:15.878+0300',
-             'Updated': '2023-03-27T20:54:15.878+0300', 'UpdateUser': 'Tomer Malache'},
-            {'Id': '18394', 'Comment': 'This is a comment from Jira demo', 'User': 'Tomer Malache',
-             'Created': '2023-04-24T15:41:54.472+0300', 'Updated': '2023-04-24T15:41:54.472+0300', 'UpdateUser': 'Tomer Malache'}
+            {'Id': '18322', 'Comment': 'Hello there', 'User': 'Example User', 'Created': '2023-03-23T07:45:29.056+0200',
+             'Updated': '2023-03-23T07:45:29.056+0200', 'UpdateUser': 'Example User'},
+            {'Id': '18329', 'Comment': 'Second comment', 'User': 'Example User', 'Created': '2023-03-27T20:54:15.878+0300',
+             'Updated': '2023-03-27T20:54:15.878+0300', 'UpdateUser': 'Example User'},
+            {'Id': '18394', 'Comment': 'This is a comment from Jira demo', 'User': 'Example User',
+             'Created': '2023-04-24T15:41:54.472+0300', 'Updated': '2023-04-24T15:41:54.472+0300', 'UpdateUser': 'Example User'}
         ]
-        expected_comments_entries == comments_entries
+        assert expected_comments_entries == comments_entries
 
     def test_get_attachments_entries_for_fetched_incident(self, mocker):
         """
@@ -1715,7 +1714,7 @@ def test_get_attachments_entries_for_fetched_incident(self, mocker):
             attachments_metadata=[attachment_metadata_raw_response,
                                   attachment_metadata_raw_response]
         )
-        expected_attachments_entries == attachments_entries
+        assert expected_attachments_entries == attachments_entries
 
     def test_get_fetched_attachments(self, mocker):
         """
@@ -1749,10 +1748,10 @@ def test_get_fetched_comments(self, mocker):
         """
         from JiraV3 import get_fetched_comments
         expected_comments_entries = [
-            {'Id': '18322', 'Comment': 'Hello there', 'User': 'Tomer Malache', 'Created': '2023-03-23T07:45:29.056+0200',
-             'Updated': '2023-03-23T07:45:29.056+0200', 'UpdateUser': 'Tomer Malache'},
-            {'Id': '18329', 'Comment': 'Second comment', 'User': 'Tomer Malache', 'Created': '2023-03-27T20:54:15.878+0300',
-             'Updated': '2023-03-27T20:54:15.878+0300', 'UpdateUser': 'Tomer Malache'}]
+            {'Id': '18322', 'Comment': 'Hello there', 'User': 'Example User', 'Created': '2023-03-23T07:45:29.056+0200',
+             'Updated': '2023-03-23T07:45:29.056+0200', 'UpdateUser': 'Example User'},
+            {'Id': '18329', 'Comment': 'Second comment', 'User': 'Example User', 'Created': '2023-03-27T20:54:15.878+0300',
+             'Updated': '2023-03-27T20:54:15.878+0300', 'UpdateUser': 'Example User'}]
         mocker.patch('JiraV3.get_comments_entries_for_fetched_incident', return_value=expected_comments_entries)
         attachments_entries = [
             {'Contents': '', 'ContentsFormat': 'dummy_format', 'Type': 'dummy_type', 'File': 'dummy_filename_1',
@@ -2005,8 +2004,8 @@ def test_create_incident_from_issue(self, mocker):
         mocker.patch.object(client, 'run_query', return_value=query_raw_response)
         mocker.patch('JiraV3.get_fetched_attachments', return_value=[{'FileID': '1'}, {'FileID': '2'}])
         comments_entries = [
-            {'Id': '18322', 'Comment': 'Hello there', 'User': 'Tomer Malache', 'Created': '2023-03-23T07:45:29.056+0200',
-             'Updated': '2023-03-23T07:45:29.056+0200', 'UpdateUser': 'Tomer Malache'}]
+            {'Id': '18322', 'Comment': 'Hello there', 'User': 'Example User', 'Created': '2023-03-23T07:45:29.056+0200',
+             'Updated': '2023-03-23T07:45:29.056+0200', 'UpdateUser': 'Example User'}]
         mocker.patch('JiraV3.get_comments_entries_for_fetched_incident', return_value=comments_entries)
         incidents = fetch_incidents(
             client=client,
@@ -2023,4 +2022,4 @@ def test_create_incident_from_issue(self, mocker):
             attachment_tag_to_jira='attachment_tag_to_jira',
             attachment_tag_from_jira='attachment_tag_from_jira'
         )
-        json.dumps(issue_incident) == incidents[0].get('rawJSON')
+        assert json.dumps(issue_incident) == incidents[0].get('rawJSON')
diff --git a/Packs/Jira/Integrations/JiraV3/test_data/fetch_incidents_test/issue_incident.json b/Packs/Jira/Integrations/JiraV3/test_data/fetch_incidents_test/issue_incident.json
index df87ba0b0433..3a028bf23dc6 100644
--- a/Packs/Jira/Integrations/JiraV3/test_data/fetch_incidents_test/issue_incident.json
+++ b/Packs/Jira/Integrations/JiraV3/test_data/fetch_incidents_test/issue_incident.json
@@ -5,143 +5,29 @@
     "key": "DEM-158",
     "renderedFields": {
         "statuscategorychangedate": "11/Dec/18 8:02 PM",
-        "customfield_10070": {
-            "issueFieldDisplayName": "Responders",
-            "rawData": {
-                "issueFieldDisplayName": "Responders",
-                "rawData": {}
-            }
-        },
-        "customfield_10071": {
-            "issueFieldDisplayName": "Time to resolution",
-            "rawData": {
-                "issueFieldDisplayName": "Time to resolution",
-                "rawData": {}
-            }
-        },
-        "customfield_10072": {
-            "issueFieldDisplayName": "Time to first response",
-            "rawData": {
-                "issueFieldDisplayName": "Time to first response",
-                "rawData": {}
-            }
-        },
-        "customfield_10073": {
-            "issueFieldDisplayName": "Time to close after resolution",
-            "rawData": {
-                "issueFieldDisplayName": "Time to close after resolution",
-                "rawData": {}
-            }
-        },
-        "customfield_10074": {
-            "issueFieldDisplayName": "Time to review normal change",
-            "rawData": {
-                "issueFieldDisplayName": "Time to review normal change",
-                "rawData": {}
-            }
-        },
-        "customfield_10075": {
-            "issueFieldDisplayName": "Source IP",
-            "rawData": {
-                "issueFieldDisplayName": "Source IP",
-                "rawData": {}
-            }
-        },
-        "customfield_10076": {
-            "issueFieldDisplayName": "Destination IP",
-            "rawData": {
-                "issueFieldDisplayName": "Destination IP",
-                "rawData": {}
-            }
-        },
+        "customfield_10070": [],
+        "customfield_10071": null,
+        "customfield_10072": null,
+        "customfield_10073": null,
+        "customfield_10074": null,
+        "customfield_10075": null,
+        "customfield_10076": null,
         "fixVersions": null,
-        "customfield_10078": {
-            "issueFieldDisplayName": "SRC IP",
-            "rawData": {
-                "issueFieldDisplayName": "SRC IP",
-                "rawData": {}
-            }
-        },
-        "customfield_10079": {
-            "issueFieldDisplayName": "DST IP",
-            "rawData": {
-                "issueFieldDisplayName": "DST IP",
-                "rawData": {}
-            }
-        },
+        "customfield_10078": "",
+        "customfield_10079": "",
         "resolution": null,
         "lastViewed": "27/Mar/23 3:25 PM",
-        "customfield_10060": {
-            "issueFieldDisplayName": "Severity",
-            "rawData": {
-                "issueFieldDisplayName": "Severity",
-                "rawData": {}
-            }
-        },
-        "customfield_10061": {
-            "issueFieldDisplayName": "Source",
-            "rawData": {
-                "issueFieldDisplayName": "Source",
-                "rawData": {}
-            }
-        },
-        "customfield_10062": {
-            "issueFieldDisplayName": "Implementation plan",
-            "rawData": {
-                "issueFieldDisplayName": "Implementation plan",
-                "rawData": {}
-            }
-        },
-        "customfield_10063": {
-            "issueFieldDisplayName": "Backout plan",
-            "rawData": {
-                "issueFieldDisplayName": "Backout plan",
-                "rawData": {}
-            }
-        },
-        "customfield_10064": {
-            "issueFieldDisplayName": "Test plan",
-            "rawData": {
-                "issueFieldDisplayName": "Test plan",
-                "rawData": {}
-            }
-        },
-        "customfield_10065": {
-            "issueFieldDisplayName": "Planned start",
-            "rawData": {
-                "issueFieldDisplayName": "Planned start",
-                "rawData": {}
-            }
-        },
-        "customfield_10066": {
-            "issueFieldDisplayName": "Planned end",
-            "rawData": {
-                "issueFieldDisplayName": "Planned end",
-                "rawData": {}
-            }
-        },
+        "customfield_10060": null,
+        "customfield_10061": null,
+        "customfield_10062": "",
+        "customfield_10063": "",
+        "customfield_10064": "",
+        "customfield_10065": null,
+        "customfield_10066": null,
         "priority": null,
-        "customfield_10067": {
-            "issueFieldDisplayName": "Investigation reason",
-            "rawData": {
-                "issueFieldDisplayName": "Investigation reason",
-                "rawData": {}
-            }
-        },
-        "customfield_10068": {
-            "issueFieldDisplayName": "Root cause",
-            "rawData": {
-                "issueFieldDisplayName": "Root cause",
-                "rawData": {}
-            }
-        },
-        "customfield_10069": {
-            "issueFieldDisplayName": "Workaround",
-            "rawData": {
-                "issueFieldDisplayName": "Workaround",
-                "rawData": {}
-            }
-        },
+        "customfield_10067": null,
+        "customfield_10068": "",
+        "customfield_10069": "",
         "labels": null,
         "timeestimate": null,
         "aggregatetimeoriginalestimate": null,
@@ -150,151 +36,31 @@
         "assignee": null,
         "status": null,
         "components": null,
-        "customfield_10050": {
-            "issueFieldDisplayName": "Satisfaction date",
-            "rawData": {
-                "issueFieldDisplayName": "Satisfaction date",
-                "rawData": {}
-            }
-        },
-        "customfield_10051": {
-            "issueFieldDisplayName": "Approvals",
-            "rawData": {
-                "issueFieldDisplayName": "Approvals",
-                "rawData": {}
-            }
-        },
-        "customfield_10052": {
-            "issueFieldDisplayName": "Request language",
-            "rawData": {
-                "issueFieldDisplayName": "Request language",
-                "rawData": {}
-            }
-        },
-        "customfield_10053": {
-            "issueFieldDisplayName": "Urgency",
-            "rawData": {
-                "issueFieldDisplayName": "Urgency",
-                "rawData": {}
-            }
-        },
-        "customfield_10054": {
-            "issueFieldDisplayName": "Pending reason",
-            "rawData": {
-                "issueFieldDisplayName": "Pending reason",
-                "rawData": {}
-            }
-        },
-        "customfield_10055": {
-            "issueFieldDisplayName": "Product categorization",
-            "rawData": {
-                "issueFieldDisplayName": "Product categorization",
-                "rawData": {}
-            }
-        },
-        "customfield_10056": {
-            "issueFieldDisplayName": "Operational categorization",
-            "rawData": {
-                "issueFieldDisplayName": "Operational categorization",
-                "rawData": {}
-            }
-        },
-        "customfield_10057": {
-            "issueFieldDisplayName": "Approver groups",
-            "rawData": {
-                "issueFieldDisplayName": "Approver groups",
-                "rawData": {}
-            }
-        },
-        "customfield_10058": {
-            "issueFieldDisplayName": "Affected hardware",
-            "rawData": {
-                "issueFieldDisplayName": "Affected hardware",
-                "rawData": {}
-            }
-        },
-        "customfield_10059": {
-            "issueFieldDisplayName": "Affected services",
-            "rawData": {
-                "issueFieldDisplayName": "Affected services",
-                "rawData": {}
-            }
-        },
-        "customfield_10049": {
-            "issueFieldDisplayName": "Work category",
-            "rawData": {
-                "issueFieldDisplayName": "Work category",
-                "rawData": {}
-            }
-        },
+        "customfield_10050": null,
+        "customfield_10051": null,
+        "customfield_10052": null,
+        "customfield_10053": null,
+        "customfield_10054": null,
+        "customfield_10055": null,
+        "customfield_10056": null,
+        "customfield_10057": null,
+        "customfield_10058": "",
+        "customfield_10059": null,
+        "customfield_10049": null,
         "aggregatetimeestimate": null,
         "creator": null,
         "subtasks": null,
-        "customfield_10040": {
-            "issueFieldDisplayName": "Ticket Number",
-            "rawData": {
-                "issueFieldDisplayName": "Ticket Number",
-                "rawData": {}
-            }
-        },
-        "customfield_10041": {
-            "issueFieldDisplayName": "Requested Sources",
-            "rawData": {
-                "issueFieldDisplayName": "Requested Sources",
-                "rawData": {}
-            }
-        },
-        "customfield_10042": {
-            "issueFieldDisplayName": "Target start",
-            "rawData": {
-                "issueFieldDisplayName": "Target start",
-                "rawData": {}
-            }
-        },
+        "customfield_10040": null,
+        "customfield_10041": null,
+        "customfield_10042": null,
         "reporter": null,
-        "customfield_10043": {
-            "issueFieldDisplayName": "Target end",
-            "rawData": {
-                "issueFieldDisplayName": "Target end",
-                "rawData": {}
-            }
-        },
+        "customfield_10043": null,
         "aggregateprogress": null,
-        "customfield_10045": {
-            "issueFieldDisplayName": "CustomTest",
-            "rawData": {
-                "issueFieldDisplayName": "CustomTest",
-                "rawData": {}
-            }
-        },
-        "customfield_10047": {
-            "issueFieldDisplayName": "label test",
-            "rawData": {
-                "issueFieldDisplayName": "label test",
-                "rawData": {}
-            }
-        },
-        "customfield_10048": {
-            "issueFieldDisplayName": "test user picker",
-            "rawData": {
-                "issueFieldDisplayName": "test user picker",
-                "rawData": {}
-            }
-        },
-        "customfield_10038": {
-            "issueFieldDisplayName": "Software Version",
-            "rawData": {
-                "issueFieldDisplayName": "Software Version",
-                "rawData": {}
-            }
-        },
-        "customfield_10039": {
-            "issueFieldDisplayName": "Software Vendor",
-            "rawData": {
-                "issueFieldDisplayName": "Software Vendor",
-                "rawData": {}
-            }
-        },
+        "customfield_10045": "",
+        "customfield_10047": null,
+        "customfield_10048": null,
+        "customfield_10038": null,
+        "customfield_10039": "",
         "progress": null,
         "votes": null,
         "worklog": {
@@ -305,356 +71,67 @@
         },
         "issuetype": null,
         "timespent": null,
-        "customfield_10031": {
-            "issueFieldDisplayName": "Satisfaction",
-            "rawData": {
-                "issueFieldDisplayName": "Satisfaction",
-                "rawData": {}
-            }
-        },
+        "customfield_10031": null,
         "project": null,
-        "customfield_10032": {
-            "issueFieldDisplayName": "Issueidlist",
-            "rawData": {
-                "issueFieldDisplayName": "Issueidlist",
-                "rawData": {}
-            }
-        },
-        "customfield_10033": {
-            "issueFieldDisplayName": "FanaticsTest",
-            "rawData": {
-                "issueFieldDisplayName": "FanaticsTest",
-                "rawData": {}
-            }
-        },
+        "customfield_10032": null,
+        "customfield_10033": "",
         "aggregatetimespent": null,
-        "customfield_10034": {
-            "issueFieldDisplayName": "Content type",
-            "rawData": {
-                "issueFieldDisplayName": "Content type",
-                "rawData": {}
-            }
-        },
-        "customfield_10035": {
-            "issueFieldDisplayName": "Publication date",
-            "rawData": {
-                "issueFieldDisplayName": "Publication date",
-                "rawData": {}
-            }
-        },
-        "customfield_10036": {
-            "issueFieldDisplayName": "Early Warning",
-            "rawData": {
-                "issueFieldDisplayName": "Early Warning",
-                "rawData": {}
-            }
-        },
-        "customfield_10037": {
-            "issueFieldDisplayName": "Software Name",
-            "rawData": {
-                "issueFieldDisplayName": "Software Name",
-                "rawData": {}
-            }
-        },
-        "customfield_10027": {
-            "issueFieldDisplayName": "Flagged",
-            "rawData": {
-                "issueFieldDisplayName": "Flagged",
-                "rawData": {}
-            }
-        },
-        "customfield_10029": {
-            "issueFieldDisplayName": "Type of Incident",
-            "rawData": {
-                "issueFieldDisplayName": "Type of Incident",
-                "rawData": {}
-            }
-        },
+        "customfield_10034": "",
+        "customfield_10035": null,
+        "customfield_10036": null,
+        "customfield_10037": "",
+        "customfield_10027": null,
+        "customfield_10029": null,
         "resolutiondate": null,
         "workratio": null,
         "watches": null,
         "issuerestriction": null,
         "created": "11/Dec/18 8:02 PM",
-        "customfield_10022": {
-            "issueFieldDisplayName": "Request Type",
-            "rawData": {
-                "issueFieldDisplayName": "Request Type",
-                "rawData": {}
-            }
-        },
-        "customfield_10023": {
-            "issueFieldDisplayName": "Request participants",
-            "rawData": {
-                "issueFieldDisplayName": "Request participants",
-                "rawData": {}
-            }
-        },
-        "customfield_10024": {
-            "issueFieldDisplayName": "Story point estimate",
-            "rawData": {
-                "issueFieldDisplayName": "Story point estimate",
-                "rawData": {}
-            }
-        },
-        "customfield_10025": {
-            "issueFieldDisplayName": "Issue color",
-            "rawData": {
-                "issueFieldDisplayName": "Issue color",
-                "rawData": {}
-            }
-        },
-        "customfield_10016": {
-            "issueFieldDisplayName": "[CHART] Date of First Response",
-            "rawData": {
-                "issueFieldDisplayName": "[CHART] Date of First Response",
-                "rawData": {}
-            }
-        },
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