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no data collected #11

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wheelq opened this issue Feb 28, 2017 · 3 comments
Closed

no data collected #11

wheelq opened this issue Feb 28, 2017 · 3 comments

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@wheelq
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wheelq commented Feb 28, 2017

"If you have, but the counter for the seconds you look at posts (see demo video) is not shown in the bottom left, then your browser/Facebook account might not be compatible with Data Selfie. We are very sorry for this!"

What is not compatible?

@01fade
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01fade commented Mar 3, 2017

Hi, please refer to #2.
It is not really clear what is not compatible. My Facebook works and there is currently no way for me to test/replicate those people's Facebook structure that have problems. It seems to not be related to language nor operating system.

@01fade 01fade closed this as completed Mar 3, 2017
@serenaQ
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serenaQ commented Sep 14, 2017

Does anyone fixed this issue? I have the same, after many try...

@01fade
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01fade commented Sep 15, 2017

@serenaQ This is the same problem as the issue #2, again it is not really clear what is not compatible or why your Facebook account or your code is different from most. My Facebook and most people's accounts work and it's difficult for me to test/replicate those people's Facebook structure that have problems. It seems to not be related to language nor operating system. Please follow issue #2 for more updates, I am posting there in a bit!

@01fade 01fade reopened this Sep 15, 2017
@01fade 01fade closed this as completed Sep 15, 2017
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