[iOS] Incoming Call shows default caller name, not the callerId I specified in TWIML

[soapthepro]

Whenever I am receiving an incoming call, the notification shows the default caller name that I have set using the .defaultCaller function of twilio_voice package. I have verified that I am specifying the callerId as client:abcd in my twiml but still I am not sure why I am seeing this default caller name. Any help will be appreciated.

[cybex-dev]

Whenever I am receiving an incoming call, the notification shows the default caller name that I have set using the .defaultCaller function of twilio_voice package. I have verified that I am specifying the callerId as client:abcd in my twiml but still I am not sure why I am seeing this default caller name. Any help will be appreciated.

Hi @soapthepro

Thanks for reporting this issue.

When receiving a call, a notification message is sent to twilio_voice with the CallEvent.ringing. If you are using client:abcd, please confirm the from field containing abcd.

The (old) flow implemented in iOS to grab the caller name is as follows (see here for code):

1. Saved clients (from registerClient)
2. Saved Default Caller name e.g. "Twilio Caller"
3. Default caller if non set, "Unknown Caller"

On a side note, Call Parameter interpretation hasn't been implemented in macOS, iOS yet - this is on the schedule.

[soapthepro]

Hi @cybex-dev,

I guess I have everything setup correctly, I am able to see the 'from' parameter in my twilio console set to client:abcd. I tried to use a normal number in place of client: caller id and that doesn't work either. Also I noticed that for missed call notification I am receiving notification_missed_call written in the notification.

[cybex-dev]

Hi @cybex-dev,

I guess I have everything setup correctly, I am able to see the 'from' parameter in my twilio console set to client:abcd. I tried to use a normal number in place of client: caller id and that doesn't work either.

With regards to the from parameter, could you please confirm if the ActiveCall.from contains the correct user Id.

As a reference, see this.

Also I noticed that for missed call notification I am receiving notification_missed_call written in the notification.

It seems some localization strings resources are missing, see this.

[soapthepro]

@cybex-dev I am not able to receive incoming calls on my device If I directly connect and run a build on it using Xcode, I have to do an internal testing of each build in order to test incoming calls. Can you please help me out how can I check it for incoming calls that I have the from parameter. I am using the callEventsListner and it has a case of case CallEvent.ringing: I guess using this I can get some info but what variable will be having this info? Should I check with TwilioVoice.instance.call.activeCall? in this ringing event

[soapthepro]

Hey @cybex-dev I tried to print TwilioVoice.instance.call.activeCall.from and I was able to print abcd but the notification showed the default caller name

[soapthepro]

What can be done in this case @cybex-dev

[zamargab]

I am facing the same issue, client calls are displaying default caller name and not the "from" parameter

[bazl-E]

@cybex-dev I am not able to receive incoming calls on my device If I directly connect and run a build on it using Xcode, I have to do an internal testing of each build in order to test incoming calls. Can you please help me out how can I check it for incoming calls that I have the from parameter. I am using the callEventsListner and it has a case of case CallEvent.ringing: I guess using this I can get some info but what variable will be having this info? Should I check with TwilioVoice.instance.call.activeCall? in this ringing event

enable debug mode in Twilio notify service - then you can revice calls on debug mode