WP Strava ERROR 401 Unauthorized

[jrfoell]

This is an ongoing issue started here: https://wordpress.org/support/topic/wp-strava-error-401-unauthorized/

Several sites are having this issue but aren't reporting anything actively. See this search.

[thusgaard]

I seem to be getting a new error, @jrfoell :
WP Strava ERROR strava_info should be an array, received: false

Check out https://thusgaard.com in the right sidebar for an updated view.

[jrfoell]

I seem to be getting a new error, @jrfoell : WP Strava ERROR strava_info should be an array, received: false

Interesting! I'm going to add some more debug code and build a release-candidate update zip that you can try to help resolve this 💪

[jrfoell]

The mainline wp-strava plugin as of v2.12.0 now has all the debugging code (beta install not necessary): https://wordpress.org/plugins/wp-strava/

Level 1 - WPSTRAVA_DEBUG

To tun on wp-strava debugging, add this to your wp-config.php file:

define( 'WPSTRAVA_DEBUG', true );

The 401 Unauthorized errors seem to center around the authorization data not getting saved in the database (wp_option - strava_info). v2.12.0 and above will show a Debug section under Settings -> Strava when WPSTRAVA_DEBUG is set to true:

Steps I suggest you take:

1. Remove your current Strava API settings by going to Settings -> Strava, removing the Saved ID and Nickname, then clicking Save Changes.
2. Reconnect to your Strava account by going to Settings -> Strava, entering your Client ID and Client Secret, and clicking Save Changes.
3. After reconnecting, copy and paste the Connection Info data into an email to [email protected]

Level 2 - WP_DEBUG + WPSTRAVA_DEBUG

This is only necessary if the Level 1 debugging doesn't produce any useful clues.

To start logging, make sure these settings (including the WPSTRAVA_DEBUG setting from above) are saved in your wp-config.php file:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

These settings have the potential to produce a lot of output, so it's best they're not left on for long. Steps I suggest you take:

1. Remove your current Strava API settings by going to Settings -> Strava, removing the Saved ID and Nickname, then clicking Save Changes.
2. Upgrade the plugin to the beta version by going to Plugins -> Add New -> Upload Plugin. You'll be prompted to overwrite wp-strava.
3. Add the above define settings to your wp-config.php file.
4. Reconnect to your Strava account by going to Settings -> Strava, entering your Client ID and Client Secret, and clicking Save Changes.
5. Verify that you have a file called debug.log in the wp-content folder of your WP installation.
6. Remove or comment out the above define settings in your wp-config.php file to stop additional logging.
7. Attach the debug.log file here or email it to [email protected]

Your debug.log file will contain sensitive information. Not usernames & passwords, but API key information. If you post it here, we can delete it after I've had a chance to take a look. If you don't feel comfortable posting here you can email it to me directly.

I have an idea of what's happening, but this will really help me nail down what the source is. Thank you for your help!

[jrfoell]

@thusgaard are you able to test the latest version?