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Need an indexing error reporting mechanism #101

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cjlee112 opened this issue Oct 17, 2013 · 2 comments
Open

Need an indexing error reporting mechanism #101

cjlee112 opened this issue Oct 17, 2013 · 2 comments

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@cjlee112
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we need a way to report to users that spnet hit a problem while trying to index their post. Right now people get frustrated because their post vanishes into a black hole (doesn't get indexed) and they have no way to know why.

@cjlee112
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basic proposal:

  • if index processing had no errors, save a "success" report, timestamped
  • if errors, save to report.
  • Old reports can be deleted from the db by a separate cleanup process.

schema:

  • post ID
  • source
  • author info
  • status: success or error
  • reported: flag whether reported to user
  • timestamp
  • error list: error code (for filter queries), text message (to explain problem to user and offer advice)

@cjlee112
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user's page on spnet could either display or link to a view of any error reports for that user.

Could also have a error page that would display recent errors so we could pro-actively give advice back to the user, e.g. just copy-paste the advice message as a comment to the original post.

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