diff --git a/README.rst b/README.rst
index af9fedb6..da0bed16 100644
--- a/README.rst
+++ b/README.rst
@@ -198,6 +198,12 @@ Note that BlockSci only actively supports python 3.
 	sudo -H pip3 install --upgrade pip
 	sudo -H pip3 install --upgrade multiprocess psutil jupyter pycrypto matplotlib pandas dateparser
 	
+Getting help
+============
+
+If you've encountered a bug or have a question about using BlockSci, the best way to get help is to open a GitHub issue. We are an academic team and aren't able to provide the standard of support that you might expect for a commercial project, but we'll do our best. 
+
+
 Team & contact info
 ===================