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I can't export my video #496

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Studio-Jo opened this issue Mar 26, 2024 · 1 comment
Open

I can't export my video #496

Studio-Jo opened this issue Mar 26, 2024 · 1 comment
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unconfirmed Issues requiring further information

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@Studio-Jo
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Whenever I click export, it just says "Unable to export video due to error renaming files with confirm take" and I just don't know what to do is there any fix for this

@charlielee
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Thanks for creating an issue! Which version of the app are you using? The latest version is v0.13.0.

Would you be able to share the log file when this next happens? To do this:

  1. Select View in the top menu
  2. Select Toggle Developer Tools
  3. Select Console in the window that appears
  4. Right click on one of the logging lines (doesn't match which) and select "Save As"
  5. Share the .log file here

There have been a couple of reports of this issue but I haven't been able to find the cause yet. Your frame files are saved outside of Boats Animator in the captured frames folder you selected. As a workaround, you can create a video file from these in a separate application or import them directly into your video editor.

image

@charlielee charlielee added the unconfirmed Issues requiring further information label Mar 26, 2024
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