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Transactions do not appear when importing QFX files #739

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Z-dnts opened this issue Apr 13, 2022 · 9 comments
Closed

Transactions do not appear when importing QFX files #739

Z-dnts opened this issue Apr 13, 2022 · 9 comments
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bug Things that prevent or seriously impede people from doing their budget. included in next release The work is done, it's just waiting to be released.

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@Z-dnts
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Z-dnts commented Apr 13, 2022

MacOS Monterrey 12.01 | M1 MacBook Air
Buckets v0.66.0

With new update, importing QFX files from my credit cards does not show transactions. I've deleted and re-made the accounts attached to these files in Buckets but I still get the error message:

The running balance does not match the last synced balance for one of these reasons:
The bank has reported a future balance. To fix this, wait until all transactions have arrived in Buckets.
Transactions are missing from Buckets.

Any idea what may be causing this?

@iffy iffy added the bug Things that prevent or seriously impede people from doing their budget. label Apr 13, 2022
@iffy
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iffy commented Apr 13, 2022

This is the second report I've had about imported transactions not showing up. I'm still trying to figure out why it's only affecting some users.

After you click the blue "Import" button underneath the preview, there should be a pop-up in the lower right stating something like "X transactions updated/created." Does that show up?

Prior to importing, is there a green checkmark next to each line in the preview?

@iffy iffy added the included in next release The work is done, it's just waiting to be released. label Apr 13, 2022
@iffy
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iffy commented Apr 13, 2022

I have a fix that I'll be releasing as soon as possible. Hopefully tonight, but it could be tomorrow morning.

@Z-dnts
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Z-dnts commented Apr 14, 2022

Thanks for the quick reply, maybe this will still be helpful info:

  • The checkmarks are there
  • When I hit "Import", I get a popup that says "Import Complete" but not one with the number of transactions
  • Interestingly enough, starting over with a new budget file solved the issue

@iffy
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iffy commented Apr 14, 2022

Included in v0.66.1 release (AUTOMATED COMMENT)

@iffy iffy closed this as completed Apr 14, 2022
@iffy
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iffy commented Apr 14, 2022

Can someone who encountered this try with the newest beta? https://www.budgetwithbuckets.com/download/#beta

@Z-dnts
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Z-dnts commented Apr 14, 2022

For some reason, the issue still persists in the beta.

@iffy
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iffy commented Apr 14, 2022

@Z-dnts do you mind sending your log file to me? The easiest way is click Help > Report Bug... and make sure the checkbox to include the log file is checked. Put a link to this issue in the message. I've had some users report that it's fixed for them, but I want to see why it's not for you, yet. Thanks!

@iffy iffy reopened this Apr 14, 2022
@wa-matt-cook
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I can report that the issue seems mostly fixed in the current beta. However, the new imported transactions appear under the old transactions (instead of above). The sorting seems to be messed up. This can cause someone to think the transactions are not being imported because they don't appear at the top.

@iffy
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iffy commented Apr 14, 2022

Included in v0.66.2 release (AUTOMATED COMMENT)

@iffy iffy closed this as completed Apr 14, 2022
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