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BRD to CoinBase Migration #209

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hirocsingh opened this issue Apr 20, 2022 · 4 comments
Open

BRD to CoinBase Migration #209

hirocsingh opened this issue Apr 20, 2022 · 4 comments

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@hirocsingh
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The Migration is shambles. It doesn't work.

Don't see any View Gift Icon or menu item YOUR SUPPORT LINK FOR MIGRATION

Open the BRD wallet app
Tap “Migrate Now”
Tap “Get Started”
Enter your PIN
Get recovery phrase
iOS users, tap “Copy to clipboard”
Android users, write down your recovery phrase as you will need it for the next steps. Please be sure to always keep your recovery phrase secret, safe and secure.
Tap “Get Coinbase Wallet”
Install and open Coinbase wallet
Tap “I already have a wallet”
Tap “Restore with recovery phrase”
Enter recovery phrase
iOS users, tap inside the gray text box labeled “Recovery phrase…” and tap “Paste”
Android users, tap inside the gray text box labeled “Recovery phrase…” and type in your recovery phrase with each word separated by a space. As mentioned, please be sure to always keep your recovery phrase secret, safe and secure.
Tap “Next”
Review the Terms of Service & Privacy Policy
Pick your username
Set your privacy preferences
Protect your wallet - Setup your preferred authentication method
Back up your wallet - Please read through the next screen carefully to back up your wallet. Coinbase Wallet is a "self-custody” wallet, giving you complete control of your crypto. If you lose access to your device and you do not have a backup of your wallet, there is no way to recover your account. Backing up is an important step to ensure you are able to recover your wallet in the future just in case anything happens to your device.
Setup your notifications
Tap “View Gift”
Tap “Claim NFT”```
@hirocsingh
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There is no CLAIM NFT option as well

@shivangigandhi
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Hi @hirocsingh,

Can you please clarify if the NFT gift is the only thing that did not work for you? Also please provide your platform and Coinbase wallet version.

Thanks!

@hirocsingh
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Author

Platform: Both Android and iOS running their Latest version.

CoinBase Wallet App Versions:
Android - 26.7.427
iOS - 25.15.583

Followed all the steps mentioned on your Support Page. Never saw View Gift or Claim NFT button in the App.

@shivangigandhi
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Hi @hirocsingh,

Can you please contact us via Coinbase support: https://help.coinbase.com/en/contact-us. You can cite this thread. We need your ETH address so that we can follow up and fix the issue for you.

Thanks a bunch!

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