Windows desktop app is laggy/slow

[mpbits]

Steps To Reproduce

1. Open Windows desktop application
2. Login into your account
3. Do normal stuff, like select folders or password entries. The GUI is extremely slow and laggy.

Expected Result

Normal, smooth, fast, responsive UI.

Actual Result

The UI is slow and laggy.

Screenshots or Videos

No response

Additional Context

No response

Operating System

Windows

Operating System Version

Windows 11

Installation method

Direct Download (from bitwarden.com)

Build Version

2023.9.3

Issue Tracking Info

• I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

[Krychaz]

Hello there,

Will you try uninstalling the application, removing any leftover data, powering off and on your device and re-installing? Does this issue still persist?

Guide to the leftover data: https://bitwarden.com/help/data-storage/#on-your-local-machine

[mpbits]

Hello,

thank you for quick reply. I tried and followed your instructions but the issue still persists. I am experiencing the same issue on 2 machines where I use Bitwarden desktop app.

I am selfhosting Bitwarden docker image. Not the official ones but Vaultwarden. I am fully aware this could be the origin for this problems but I had no issues so far in 2 years up until couple of months ago. Also Chrome extension does not have this issue.

UPDATE: I have tried with official BW docker installation and I have same issue. The desktop app is supper laggy.

[Krychaz]

Could you please share the specs of your server that you are running?

Please also share the CPU and memory utilization when the server is running

[mpbits]

I am running Vaulwarden containerized in docker that is installed on my VM which has 16GB RAM and 40GB SSD.

The docker container utilizes CPU 0.1 and memory 25 MB when running.

I am the sole user.

[mpbits]

Update: I have since moved from Vaultwarden and I am now using official Bitwarden docker version and Windows app is still very laggy but only on one system. What are the requirements, services that Bitwarden desktop app is using to run? So that I can check versions of those, maybe I need to update something? I have no idea what could be causeing this issue since my system is otherwise running smooth as butter.

[smarkwell]

This is not a universal issues but I seeing it on my work laptop. My personal laptop and desktop do not see this. All of the computers (with and without issue) are Win 11 Pro, running Hyper-V, etc.

Effected computer information

About Your PC output

Edition	Windows 11 Pro
Version	23H2
Installed on	‎11/‎20/‎2023
OS build	22631.3447
Experience	Windows Feature Experience Pack 1000.22688.1000.0

DxDiag output

         Operating System: Windows 11 Pro 64-bit (10.0, Build 22631) (22621.ni_release.220506-1250)
                 Language: English (Regional Setting: English)
      System Manufacturer: Dell Inc.
             System Model: Precision 5520
                     BIOS: 1.37.0 (type: UEFI)
                Processor: Intel(R) Core(TM) i7-7820HQ CPU @ 2.90GHz (8 CPUs), ~2.9GHz
                   Memory: 32768MB RAM
      Available OS Memory: 32608MB RAM
                Page File: 40951MB used, 9065MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 96 DPI (100 percent)
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
 DirectX Database Version: 1.5.6
           DxDiag Version: 10.00.22621.0001 64bit Unicode

 Card name: Intel(R) HD Graphics 630
        Manufacturer: Intel Corporation
           Chip type: Intel(R) HD Graphics Family

Cross checking System / Display / Graphics, Bitwarden is not in some sort of power save mode.

Bitwarden info. It's installed via Windows Store.

Version 2024.5.0
Shell 28.3.1
Renderer 120.0.6099.291
Node 18.18.2
Architecture x64

[mpbits]

Update: This is still a persistent issue on my PC. On my work laptop it is not. Since I mostly use my work laptop it took me time to update the issue.