[BUG REPORT]

[one4many]

Just cleared all data and the App restartet and promptly gave me this error:

WORKER:ERROR [2023-08-15T11:42:17.085Z]     HTTP code 500 Internal Server Error    
  - METHOD_NAME: getSymbols    
  - STATUS_CODE: 500    
  - STATUS_MESSAGE: Internal Server Error    
  - DATA: {
      "bfxApiErrorMessage": {
        "bfxApiStatus": 500,
        "bfxApiStatusText": "Internal Server Error",
        "bfxApiRawBodyCode": "Code is not abailable",
        "isBfxApiRawBodyResponseHtml": "No",
        "bfxApiRawBodyResponse": ""
      }
    }    
  - STACK_TRACE Error: HTTP code 500 Internal Server Error
    at Proxy._apiError (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-api-node-rest/lib/rest2.js:159:17)
    at /Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-report/workers/loc.api/helpers/get-rest.js:51:19
    at BfxApiRouter.route (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/workers/loc.api/bfx.api.router/index.js:69:14)
    at _route (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-report/workers/loc.api/helpers/get-rest.js:49:23)
    at Object.apply (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-report/workers/loc.api/helpers/get-rest.js:121:27)
    at Proxy._request (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-api-node-rest/lib/rest2.js:148:26)
    at async _asyncApplyHook (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-report/workers/loc.api/helpers/get-rest.js:65:21)
    at async _asyncApplyHook (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-report/workers/loc.api/helpers/get-rest.js:65:21)
    at async _asyncApplyHook (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-report/workers/loc.api/helpers/get-rest.js:65:21)
    at async Promise.all (index 2)
    at async /Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-report/workers/loc.api/service.report.js:210:11

---

Debug info
Version	4.9.3
Commit Hash	4ebef5a
Commit Date	2023-08-09T07:28:02Z
Electron	21.3.3
Chrome	106.0.5249.199
Node.js	16.16.0
V8	10.6.194.26-electron.0
OS version	Darwin Kernel Version 22.6.0: Wed Jul 5 22:21:53 PDT 2023; root:xnu-8796.141.3~6/RELEASE_ARM64_T6020
OS release	Darwin x64 22.6.0
CPUs	Apple M2 Pro x 10
RAM	32GB (0.08GB free)
App RAM limit	4095.75Mb (11.1MB used)
Is BFX API Staging used	No

Main log

    }
  - STACK_TRACE Error: HTTP code 500 Internal Server Error
    at Proxy._apiError (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-api-node-rest/lib/rest2.js:159:17)
    at /Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-report/workers/loc.api/helpers/get-rest.js:51:19
    at BfxApiRouter.route (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/workers/loc.api/bfx.api.router/index.js:69:14)
    at _route (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-report/workers/loc.api/helpers/get-rest.js:49:23)
    at Object.apply (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-report/workers/loc.api/helpers/get-rest.js:121:27)
    at Proxy._request (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-api-node-rest/lib/rest2.js:148:26)
    at async _asyncApplyHook (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-report/workers/loc.api/helpers/get-rest.js:65:21)
    at async _asyncApplyHook (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-report/workers/loc.api/helpers/get-rest.js:65:21)
    at async _asyncApplyHook (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-report/workers/loc.api/helpers/get-rest.js:65:21)
    at async Promise.all (index 2)
    at async /Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-report/workers/loc.api/service.report.js:210:11

Worker errors

    at Proxy._apiError (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-api-node-rest/lib
    at /Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-report/workers/loc.api/helpers/get-rest.js:51:19
    at BfxApiRouter.route (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/workers/loc.api/bfx.api.router/index.js:69:14)
    at _route (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-report/workers/loc.api/helpers/get-rest.js:49:23)
    at Object.apply (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-report/workers/loc.api/helpers/get-rest.js:121:27)
    at Proxy._request (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-api-node-rest/lib/rest2.js:148:26)
    at process.processTicksAndRejections (node:internal/process/task_queues:96:5)
    at async _asyncApplyHook (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-report/workers/loc.api/helpers/get-rest.js:65:21)
    at async _asyncApplyHook (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-report/workers/loc.api/helpers/get-rest.js:65:21)
    at async _asyncApplyHook (/Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-report/workers/loc.api/helpers/get-rest.js:65:21)
    at async Promise.all (index 2)
    at async /Applications/Bitfinex Report.app/Contents/Resources/app/bfx-reports-framework/node_modules/bfx-report/workers/loc.api/service.report.js:210:11

Worker exceptions

Empty

---

The issue was opened from the electron app

[ZIMkaRU]

I can assume that there is a firewall restricting Internet access for an unsigned application (we still have not signed it)

[one4many]

Not that I know of. I have a direct connection to the internet my gateway has no deep packet inspection engine, or any type of (SSL) proxy.

[ezewer]

@one4many thanks for reporting, we would debug to find the issue.

[ezewer]

@one4many are you able to perform actions with your reports program? Like check ledgers entries? Or are all actions restricted?

[ezewer]

@one4many last deployment fixes this issue, please let us know in case it does not.