PAY-JOBS / ACCOUNT-MAILER - Overdue BCROS A/C not Paid on Time

[danaannab]

GIVEN a client is overdue for payment from the balance of last month
WHEN the system sweeps through to account for delays in payment
THEN a notice will be sent to SBC Finance/Digital Delivery/Kaine and the client that a balance is owing and that the account will be suspended
AND the overdue account will be suspended

Added email template:
https://www.figma.com/file/Y1PWkuB8II5lxdDdUq67Aj/Electronic-Funds-Transfer?type=design&node-id=2159-3714&mode=design

Include changes to suspensionReasonCode in the auth-queue.

[danaannab]

Overdue: on the FIRST business day of the subsequent month after issuing the statement an a/c will be suspended. A suspended account removes the ability of the user assigned to that account to purchase any products or services from BC Registries Online Services

[danaannab]

Sync with @ethantspitt on whether we have reminder email before the bill is due by seven days
IF they underpay it is the same thing

[danaannab]

Please add your planning poker estimate with Zenhub @Jxio

[danaannab]

Hey team! Please add your planning poker estimate with Zenhub @ochiu @rodrigo-barraza @seeker25

[seeker25]

UX from Ethan:

[seeker25]

P1 because this assists the locking mechanism for EFT

[seeker25]

Upping the estimate, some date calculations weren't right, plus this changes auth-queue and account-mailer

[seeker25]

#22625

[lizhuomeng71]

For Email Received by Hotmail, The phone number is not a link, instead, it show the show number twice

[lizhuomeng71]

Hi Team,

I Received an email from Fareen, regarding the Victoria Office Number

Hi Ken,

I was just about to use this screenshot in the internal communications to staff, but I noticed an error. The phone number should be as per Designs as 1-877-526-1526. The other number is the Maximus helpdesk who only helps with Auth/ login and account creation issues. They won’t be able to help them with payments.

[ethantspitt]

Hi Ken, I think @fareenr is referring the payment reminder email:

The contact info in this email attached seems not correct, please make sure all client facing email for EFT should be:
Toll Free: 1-877-526-1526
Victoria Office: 250-387-7848