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An error occurs while loading the volume image #9492

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virsibl opened this issue Aug 6, 2024 · 7 comments
Closed

An error occurs while loading the volume image #9492

virsibl opened this issue Aug 6, 2024 · 7 comments

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@virsibl
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virsibl commented Aug 6, 2024

ISSUE TYPE
  • Bug Report
COMPONENT NAME
UI
SSVM
CLOUDSTACK VERSION
4.19.0.2
CONFIGURATION
Advanced Networking
OS / ENVIRONMENT
Ubuntu 24.04 LTS - kvm host
Ubuntu 20.04.6 LTS - management server
SUMMARY
An error occurs while loading the volume image
STEPS TO REPRODUCE
Go to Storage -> Volumes, select the desired volume image and click Download volume

1

EXPECTED RESULTS
The disk image should start downloading
ACTUAL RESULTS
We see that a disk image has appeared on the secondary storage

3

Then an error occurs during loading

2
4

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boring-cyborg bot commented Aug 6, 2024

Thanks for opening your first issue here! Be sure to follow the issue template!

@rajujith
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rajujith commented Aug 6, 2024

@virsibl I can see this issue in 4.19.1 as well after an upgrade but I had to recreate the SSVM to fix it, can you try the same?

@virsibl
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virsibl commented Aug 6, 2024

@rajujith

I deleted the system VM. The VM was automatically created as expected.
But I still get this error

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@rajujith
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rajujith commented Aug 7, 2024

@virsibl can you check if you see the issue with 4.19.1.1?

@virsibl
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virsibl commented Aug 8, 2024

@rajujith The service is already in the production stage, as far as I know, an unpleasant error has appeared in version 4.19.1 #9456 Is this why we can't deploy version 4.19.1,
or has this bug already been fixed in version 4.19.1.1?

@rajujith
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rajujith commented Aug 9, 2024

@virsibl It's fixed in 4.19.1.1. I am suggesting reproducing this issue in a test environment.

@virsibl
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virsibl commented Aug 9, 2024

@rajujith Thank you for your support. Yes, this functionality works in version 4.19.1.1.

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3 participants