Altus Desktop App, no sound

[Bea66]

Hi, I just installes the Altus App because I use 2 WhatsApp Accounts. I must say the App is really great. The only issue: there is no sound when playing voice Messages.
Is there a special set up for it?
All other apps do have a sound output!
Thanks for help
Beatrice

[amanharwara]

Hello, sorry for the late reply.
Have you checked whether the "Sound" option in the tab setting is turned off? You can open the settings for a tab by clicking the cog icon next to the name of the tab.
The option is supposed to be enabled by default, but it's possible that it might've gotten turned off when updating Altus to a newer version.