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When deciding to list categories in alphabetical order or not, there are 3 key factors to consider:
Is there another organising principle that would be more meaningful?
Will visitors already know the exact category names?
How many categories are there?
Other ways to organise content than alphabetical organisation. Frequency of use can help the largest number of people quickly access the information they are most likely to be seeking.
What
Research the impact of number of items in a 'Navigation' component
Why
To understand what we may need to include in guidance for 'Navigation'
Potential further reading
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