FAQ and Troubleshooting

Escaping troubles: < and > in report but should be < and >

In report some titles and names has some troubles with escaping.

Solution: Probably you use bad JAXB implementation. Check that com.sun.xml.bind:jaxb-impl version 2.2.1 or above is used everywhere in your project.

I see nothing when opening report page in my browser

That means that report data failed to load. Possible solutions:

• If you're opening file from local drive ensure that you have a web server installed (file:// URLs are not supported)
• If you get 404 error from remote server then check logs in order to verify that report was build successfully
• If you still experience problems please email us Debug section contents and we'll help you to resolve the problem
• If your test framework is JUnit - check that you're using version 4. Allure is incompatible with version 3 of JUnit and that's why no data is gathered from tests.

"Error getting reports from the plugin..." during Maven build

When running Maven build with Allure Maven Plugin you can see the following error:

[INFO] Error getting reports from the plugin 'ru.yandex.qatools.allure:allure-maven-plugin:1.3.7':
Unable to load the mojo 'ru.yandex.qatools.allure:allure-maven-plugin:1.3.7:report' in the plugin 'ru.yandex.qatools.allure:allure-maven-plugin'. A required class is missing: Lorg/apache/maven/plugin/BuildPluginManager; org.apache.maven.plugin.BuildPluginManager

Solution: you need to use Maven version 3.

Unsupported major.minor version 51.0

This error can happen when trying to use any Allure code including examples:

[ERROR] Failed to execute goal org.apache.maven.plugins:maven-surefire-plugin:2.16:test (default-test) on project allure-testng-example: Execution default-test of goal org.apache.maven.plugins:maven surefire-plugin:2.16:test failed: There was an error in the forked process
[ERROR] java.lang.UnsupportedClassVersionError: ru/yandex/qatools/allure/testng/AllureTestListener : Unsupported major.minor version 51.0
[ERROR] at java.lang.ClassLoader.defineClass1(Native Method)
[ERROR] at java.lang.ClassLoader.defineClassCond(ClassLoader.java:637)
[ERROR] at java.lang.ClassLoader.defineClass(ClassLoader.java:621)
[ERROR] at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:141)

Solution: you need to use Java 1.7+.

java.lang.NoClassDefFoundError: org/apache/commons/io/Charsets

This error happens when you're using Apache Commons IO library in your project and your version is below 2.4.

java.lang.NoClassDefFoundError: org/apache/commons/io/Charsets
at ru.yandex.qatools.allure.utils.AllureResultsUtils.writeAttachment(AllureResultsUtils.java:95)
at ru.yandex.qatools.allure.utils.AllureResultsUtils.writeAttachment(AllureResultsUtils.java:86)
at ru.yandex.qatools.allure.events.MakeAttachEvent.process(MakeAttachEvent.java:25)
at ru.yandex.qatools.allure.events.MakeAttachEvent.process(MakeAttachEvent.java:13)
at ru.yandex.qatools.allure.Allure.fire(Allure.java:54)
at ru.yandex.qatools.allure.aspects.AllureAttachAspects.attach(AllureAttachAspects.java:35)

Solution: check that Apache Commons IO 2.4+ is used everywhere in your project.