Import license keeps spinning forever on Mac Sonoma

[PippoApps]

Hello there,
I am trying to import my license on a Mac using AIRSDK Manager.
At import license, it just stays spinning forever.
It might be the license is expired since, after manually copying it into the lib folder, I still see the splash screen.
I have a few saved so I need to check which one is the active one.
On windows license import works perfectly.

Cheers

[marchbold]

Thanks for reporting this.

Can you confirm that the same license file works on windows but not on macOS? Does it work on other versions of macOS or have you only tested sonoma?

[PippoApps]

Hi,
It actually happens on Windows as well, with both expired and non-expired licenses.
Windows manager though already has a license set, while Mac one doesn't.
So either Harman license check server is down or they have some issue with my developer id I guess...
Does it work on your end reimporting a license?

[marchbold]

Hi, Yes it has been working on our end so not sure what's causing this. There is an update due out in a few weeks so just finalising that at the moment.

[PippoApps]

Thank you for checking this.
It's on Harman side then.
Cheers

[marchbold]

Could be, have you confirmed your license is still valid etc? Though even if it wasn't it should report this for you.

[marchbold]

The issue here has been identified and will be resolved in the next update.