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In our app, in one instance a user has reported that new messages don't show up, etc. Based on the various symptoms and logs it appears that ably messages are not coming in but the device is otherwise able to access the internet. The problem persisted (at least in one instance) if the app is restarted. Our error logging is ignoring subscribe timeouts (ref #649) but all other errors are being logged and no other errors are occurring. We're using version 1.0.9. Other devices receive the same messages. My questions are:
Does any state persist across app launches?
Any advice for further debugging this?
Thanks!
The text was updated successfully, but these errors were encountered:
In our app, in one instance a user has reported that new messages don't show up, etc. Based on the various symptoms and logs it appears that ably messages are not coming in but the device is otherwise able to access the internet. The problem persisted (at least in one instance) if the app is restarted. Our error logging is ignoring subscribe timeouts (ref #649) but all other errors are being logged and no other errors are occurring. We're using version 1.0.9. Other devices receive the same messages. My questions are:
Thanks!
The text was updated successfully, but these errors were encountered: