[General]: Can't load any model

[corysus]

Issue description
Using version 1.6.0 from the App Store is not working. It can't load any models; a model starts to load and after few second it return to the banner Ready to chat? Load the last used model.. I tried it with an iPhone 13 Pro Max and an iPad Pro M2 with 16GB of RAM.

RPReplay_Final1735114865.mov

Note: An older version of the same app works without a problem.

[a-ghorbani]

Could you please double-check the following steps:

1. Delete the model, navigate to the settings page, enable background download, and download the model again.

If this step doesn't resolve the issue:

2. Navigate to the Models page, tap the menu in the top-right corner, and select "Reset Models List."

If this step also fails:

3. Uninstall/reinstall the app.

Please let me know if any of these steps help.

[PratikBhatti83]

@a-ghorbani this issue is happen due to the initllama function failed to load intialisation. that's the main cause of this issue!

[corysus]

@a-ghorbani I tried both suggestions but got the same problem. I found an older version (1.4.3) and installed it by sideloading, and it works without a problem.

[PratikBhatti83]

@corysus Old version means pocketpal old version? You means if i will change librabry version then its work?

[PratikBhatti83]

@corysus can you send me the link of 1.4.3 version for ios. i want to install!

[mrcao2011]

iphone12 pro max：Error: Error: Failed to load the model

[kwankiu]

Which iOS Version are you guys using, this issue happens with both PocketPal AI and LLM Farm (TestFlight version) on my devices (iOS 17.0.3 and iPadOS 17.0)

The app store version of LLM Farm (1.4.0) does works
Havent tried an older version of PocketPal AI

[Pictor13]

Having the same behavior on iPad Air 3 (iOS 15.5) :(

[Pictor13]

@corysus you should also change the title to [BUG] instead of General, and maybe also change the label.

This is not a general question anymore; the bug was confirmed.
It should be investigated.

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@a-ghorbani ideally there would be a way to send logs to the developer.
Because also in my case there's no crash or error message, so it's hard to help debugging the issues.

[XiaomaiTX]

same problem I get, iPhone 13 ProMax (iOS 16.5) , PocketPal from AppStore (Version 1.6.6 (45)) cannot load any models

When I click load to load the model, the memory occupation will increase significantly, and then return to the normal occupation of the app (about 80MB) after a short time.As shown in the upper right corner of the screenshot