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Multiple copies of same tip being displayed one on top of the other #8285

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maddisondesigns opened this issue Jul 30, 2018 · 5 comments
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[Feature] Nested / Inner Blocks Anything related to the experience of nested/inner blocks inside a larger container, like Group or P [Feature] NUX Anything that impacts the new user experience [Type] Bug An existing feature does not function as intended

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@maddisondesigns
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Describe the bug
I just edited a page and found that it's displaying multiple copies of the same tip over the top of each other.

screenshot_761

To Reproduce
Steps to reproduce the behavior:

  1. Ensure tips haven't been cleared
  2. Edit page

macOS Sierra 10.12.6
Firefox Quantum 61.0.1 (64-bit)
Gutenberg 3.3.0

@designsimply designsimply added [Status] Needs More Info Follow-up required in order to be actionable. [Feature] NUX Anything that impacts the new user experience labels Jul 31, 2018
@designsimply
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I tested this with 3.4.0 and was not able to reproduce the problem. Can you check to see if the problem is still happening for you in 3.4.0? If it is, can you check to make sure your steps to reproduce are complete? I tried editing a previously created page that contained a columns block after upgrading to 3.4.0 and did not see the problem as described here. I tested using Firefox 61.0.1 on macOS 10.13.6.

Note: I will close this for now since I couldn't reproduce the issue based on my testing but we can re-visit any time if this comes up again or if there are missing steps.

@maddisondesigns
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@designsimply On the site where this happened, it's still showing the two tips (one on top of the other) even after updating to 3.4.0. I'll try and see if I can replicate this on another site but before I do, I need #8342 fixed because I can't currently get the tips showing again (unless you can tell me what db option to remove to make them show). When I encountered this, there was nothing that I actually did. I simply opened up a previous page that I'd created and it was showing the two tips.

@pento
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pento commented Aug 1, 2018

I can reproduce this behaviour when there are two block inserter buttons on the page.

To reproduce (assuming you're not affected by #8342):

  • If it isn't already, uncheck the "Show Tips" option.
  • Add a column block.
  • Check the "Show Tips" option.

@pento pento reopened this Aug 1, 2018
@pento pento added [Type] Bug An existing feature does not function as intended and removed [Status] Needs More Info Follow-up required in order to be actionable. labels Aug 1, 2018
@chrisvanpatten
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There have been a few reports of this in Slack. I've also experienced it a few times, and it's definitely related to columns.

@designsimply designsimply added the [Feature] Nested / Inner Blocks Anything related to the experience of nested/inner blocks inside a larger container, like Group or P label Aug 2, 2018
@designsimply
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Closed #8382 as a duplicate. And thank you for the updated steps!

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Labels
[Feature] Nested / Inner Blocks Anything related to the experience of nested/inner blocks inside a larger container, like Group or P [Feature] NUX Anything that impacts the new user experience [Type] Bug An existing feature does not function as intended
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