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Lost my BTC and never got my XMR #230

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CornoBear opened this issue Dec 12, 2024 · 5 comments
Open

Lost my BTC and never got my XMR #230

CornoBear opened this issue Dec 12, 2024 · 5 comments

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@CornoBear
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I made a swap from my BTC to XMR. I clicked "done" since it was taking longer than normal. It was still running in the daemon, but it just stopped and will not send me my Monero. It does not show my swap in the history tab, either. I obviously can't view the transaction logs myself.
It was supposed to be sent to this address, I believe it was through XMR.cheap 453shwQ9KG6ef796zzeMFK5gtabjBND1sa5Q2FYA3bZ9D41RJyGfnAb17Gq8vhkgGgX7S71h1UF9z5YuZhRJQDJC5NJ5u4f

Is there anything you can do or did I lose 75USD?

@UnstoppableSwap UnstoppableSwap deleted a comment Dec 12, 2024
@UnstoppableSwap UnstoppableSwap deleted a comment Dec 12, 2024
@UnstoppableSwap UnstoppableSwap deleted a comment Dec 12, 2024
@UnstoppableSwap UnstoppableSwap deleted a comment Dec 12, 2024
@binarybaron
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  1. Which version are you running?
  2. Go to the wallet page and click the refresh icon. What's the displayed balance?

@binarybaron
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binarybaron commented Dec 12, 2024

Please ignore any comments in here from non-contributors (anyone except @binarybaron, @delta1, @Einliterflasche).

@CornoBear
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  1. Which version are you running?
  2. Go to the wallet page and click the refresh icon. What's the displayed balance?

v1.0.0-rc.10 is what I'm running, I've checked the wallet page several times, no change.

@binarybaron, @delta1, @Einliterflasche

@binarybaron
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binarybaron commented Dec 14, 2024

Could you share the Bitcoin transaction id? (for your deposit transaction)

Did your PC crash while you were running the software or anything along those lines?

@Einliterflasche
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Einliterflasche commented Dec 14, 2024

The daemon also writes logs to the files system. Depending on your operating system, there is a folder at

  • Windows: %appdata%/xmr-btc-swap/data
  • Linux: /home/<user>/.local/share/xmr-btc-swap/\
  • Apple: /Users/<user>/Library/Application\ Support/xmr-btc-swap/

From there you should navigate to the following sub directories: cli -> mainnet -> logs. In there should be logfiles, which you can open with a text editor (like Notepad, Gedit. etc.). Could you please share those logs with us?

@binarybaron binarybaron transferred this issue from UnstoppableSwap/unstoppableswap-gui Dec 14, 2024
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