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[BLE] Random disconnects / flickers #1100

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ndekross opened this issue Jan 18, 2025 · 7 comments
Open

[BLE] Random disconnects / flickers #1100

ndekross opened this issue Jan 18, 2025 · 7 comments

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@ndekross
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Keyboard disconnects after some time of use. In bluetooth device settings, keyboard flickers on/off (see video below) and the LED display shows it as disconnected. Windows 11 and firmware 12.3.1. The only remedy is to remove the device and reconnect.

Recording.2025-01-18.104912.mp4
@mondalaci
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Does this happen after a specific even, such as waking up your PC?

#1056 may be related.

@ndekross
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Does this happen after a specific even, such as waking up your PC?

I think, last time it happened after fully charging and removing the USB-C cables.

@ndekross
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This actually happened again just now, after a wake up.

@mondalaci
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@kareltucek Do you think it's a c2usb issue?

@kareltucek
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2:1 that it is a charger.c (i.e., my bug) which c2usb just forwards over ble

@michaeldesu
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I've noticed the same issue after powering on my laptop - I'm using firmware 12.3.2. I can't remove the device either via Windows bluetooth manager.. I suspect I need to reset the keyboard..

@mondalaci
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I've managed to reproduce the issue in #1056 (comment)

We'll make #1056 a priority, but it's currently not the highest priority issue.

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4 participants