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Is "Raft Air Gap" ineffctive? #13751

Closed
2 tasks
844748699 opened this issue Nov 7, 2022 · 3 comments
Closed
2 tasks

Is "Raft Air Gap" ineffctive? #13751

844748699 opened this issue Nov 7, 2022 · 3 comments
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Status: Duplicate Duplicate of another issue. Type: Bug The code does not produce the intended behavior.

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@844748699
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Application Version

5.2.1

Platform

macOS 13.0

Printer

Ender-3 V2

Reproduction steps

  • added support and raft
  • set "Raft Air Gap" to 0

Actual results

there is a gap between the top of the raft and the bottom of my print

as you can see below, layer 4 contains raft
layer 5 only contains support and doesn't contain my print
layer 6 contains my print

1
2
3

Expected results

there should be NO gap between the top of the raft and the bottom of my print when "Raft Air Gap" is set to 0

Checklist of files to include

  • Log file
  • Project file

Additional information & file uploads

none

@844748699 844748699 added Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior. labels Nov 7, 2022
@MariMakes
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Hey @844748699,

Welcome to the Ultimaker Cura Github 🚀
Thanks for your report 👍

We've been investigating a number of raft issues like
#13713

Can you share your project file so we can see if it's related? It contains the printer and settings we need for troubleshooting.
To save a project file go to File -> Save project. Please make sure to .zip your project file. For big files, you may need to use WeTransfer or similar file-sharing sites.

You'll need to open Github in your browser to attach any files to your ticket
You can click the view it on GitHub link at the bottom of your email to open GitHub in the browser.

Thank you 🙏

@MariMakes MariMakes added the Status: Needs Info Needs more information before action can be taken. label Nov 7, 2022
@844748699
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844748699 commented Nov 7, 2022

@github-actions github-actions bot removed the Status: Needs Info Needs more information before action can be taken. label Nov 7, 2022
@MariMakes
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Hey @844748699,

Thanks for sharing the files.
I did not have access to this file sharing site, but with some help I was able to retrieve the file.

This seems to be a duplicate of #13713
We have a ticket on our backlog with the intent to improve this behavior.
Thanks for this report, that is going to improve our ability for troubleshooting 💪

13751.mp4

I'll be closing this issue as a duplicate but you can follow the progress here: #13713
Thank you 🙏

@MariMakes MariMakes added Status: Duplicate Duplicate of another issue. and removed Status: Triage This ticket requires input from someone of the Cura team labels Nov 8, 2022
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Labels
Status: Duplicate Duplicate of another issue. Type: Bug The code does not produce the intended behavior.
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2 participants