diff --git a/src/main/resources/config/details/stages/BF.json b/src/main/resources/config/details/stages/BF.json
index 8a2c52634..ca7e5bd63 100644
--- a/src/main/resources/config/details/stages/BF.json
+++ b/src/main/resources/config/details/stages/BF.json
@@ -829,25 +829,28 @@
       {
         "component" : "dropdown",
         "props" : {
-          "choices" : [ {
-            "label" : "Upheld",
-            "value" : "Upheld"
-          }, {
-            "label" : "Not Upheld",
-            "value" : "Not Upheld"
-          }, {
-            "label" : "Partially Upheld",
-            "value" : "Partially Upheld"
-          }, {
-            "label" : "Withdrawn",
-            "value" : "Withdrawn"
-          } ],
-          "visibilityConditions" : [ {
-            "function" : "hasAnyValue",
-            "conditionArgs" : {
-              "conditionPropertyName" : "ComplaintReason1"
+          "choices" : [
+            {
+              "label": "Upheld",
+              "value": "Upheld"
+            },
+            {
+              "label": "Not upheld",
+              "value": "Not Upheld"
+            },
+            {
+              "label": "Partially upheld",
+              "value": "Partially Upheld"
+            },
+            {
+              "label": "Unable to reach a finding",
+              "value": "Unable to reach a finding"
+            },
+            {
+              "label": "Withdrawn",
+              "value": "Withdrawn"
             }
-          } ]
+          ]
         },
         "name" : "ComplaintOutcome1",
         "label" : "Complaint Reason 1 Outcome"
@@ -855,19 +858,28 @@
       {
         "component" : "dropdown",
         "props" : {
-          "choices" : [ {
-            "label" : "Upheld",
-            "value" : "Upheld"
-          }, {
-            "label" : "Not Upheld",
-            "value" : "Not Upheld"
-          }, {
-            "label" : "Partially Upheld",
-            "value" : "Partially Upheld"
-          }, {
-            "label" : "Withdrawn",
-            "value" : "Withdrawn"
-          } ],
+          "choices" : [
+            {
+              "label": "Upheld",
+              "value": "Upheld"
+            },
+            {
+              "label": "Not upheld",
+              "value": "Not Upheld"
+            },
+            {
+              "label": "Partially upheld",
+              "value": "Partially Upheld"
+            },
+            {
+              "label": "Unable to reach a finding",
+              "value": "Unable to reach a finding"
+            },
+            {
+              "label": "Withdrawn",
+              "value": "Withdrawn"
+            }
+          ],
           "visibilityConditions" : [ {
             "function" : "hasAnyValue",
             "conditionArgs" : {
@@ -881,25 +893,28 @@
       {
         "component" : "dropdown",
         "props" : {
-          "choices" : [ {
-            "label" : "Upheld",
-            "value" : "Upheld"
-          }, {
-            "label" : "Not Upheld",
-            "value" : "Not Upheld"
-          }, {
-            "label" : "Partially Upheld",
-            "value" : "Partially Upheld"
-          }, {
-            "label" : "Withdrawn",
-            "value" : "Withdrawn"
-          } ],
-          "visibilityConditions" : [ {
-            "function" : "hasAnyValue",
-            "conditionArgs" : {
-              "conditionPropertyName" : "ComplaintReason3"
+          "choices" : [
+            {
+              "label": "Upheld",
+              "value": "Upheld"
+            },
+            {
+              "label": "Not upheld",
+              "value": "Not Upheld"
+            },
+            {
+              "label": "Partially upheld",
+              "value": "Partially Upheld"
+            },
+            {
+              "label": "Unable to reach a finding",
+              "value": "Unable to reach a finding"
+            },
+            {
+              "label": "Withdrawn",
+              "value": "Withdrawn"
             }
-          } ]
+          ]
         },
         "name" : "ComplaintOutcome3",
         "label" : "Complaint Reason 3 Outcome"
@@ -907,19 +922,28 @@
       {
         "component" : "dropdown",
         "props" : {
-          "choices" : [ {
-            "label" : "Upheld",
-            "value" : "Upheld"
-          }, {
-            "label" : "Not Upheld",
-            "value" : "Not Upheld"
-          }, {
-            "label" : "Partially Upheld",
-            "value" : "Partially Upheld"
-          }, {
-            "label" : "Withdrawn",
-            "value" : "Withdrawn"
-          } ],
+          "choices" : [
+            {
+              "label": "Upheld",
+              "value": "Upheld"
+            },
+            {
+              "label": "Not upheld",
+              "value": "Not Upheld"
+            },
+            {
+              "label": "Partially upheld",
+              "value": "Partially Upheld"
+            },
+            {
+              "label": "Unable to reach a finding",
+              "value": "Unable to reach a finding"
+            },
+            {
+              "label": "Withdrawn",
+              "value": "Withdrawn"
+            }
+          ],
           "visibilityConditions" : [ {
             "function" : "hasAnyValue",
             "conditionArgs" : {
@@ -933,19 +957,28 @@
       {
         "component" : "dropdown",
         "props" : {
-          "choices" : [ {
-            "label" : "Upheld",
-            "value" : "Upheld"
-          }, {
-            "label" : "Not Upheld",
-            "value" : "Not Upheld"
-          }, {
-            "label" : "Partially Upheld",
-            "value" : "Partially Upheld"
-          }, {
-            "label" : "Withdrawn",
-            "value" : "Withdrawn"
-          } ],
+          "choices" : [
+            {
+              "label": "Upheld",
+              "value": "Upheld"
+            },
+            {
+              "label": "Not upheld",
+              "value": "Not Upheld"
+            },
+            {
+              "label": "Partially upheld",
+              "value": "Partially Upheld"
+            },
+            {
+              "label": "Unable to reach a finding",
+              "value": "Unable to reach a finding"
+            },
+            {
+              "label": "Withdrawn",
+              "value": "Withdrawn"
+            }
+          ],
           "visibilityConditions" : [ {
             "function" : "hasAnyValue",
             "conditionArgs" : {
diff --git a/src/main/resources/config/details/stages/BF2.json b/src/main/resources/config/details/stages/BF2.json
index 807fbf5f7..a59af9b06 100644
--- a/src/main/resources/config/details/stages/BF2.json
+++ b/src/main/resources/config/details/stages/BF2.json
@@ -796,13 +796,17 @@
               "value": "Upheld"
             },
             {
-              "label": "Not Upheld",
+              "label": "Not upheld",
               "value": "Not Upheld"
             },
             {
-              "label": "Partially Upheld",
+              "label": "Partially upheld",
               "value": "Partially Upheld"
             },
+            {
+              "label": "Unable to reach a finding",
+              "value": "Unable to reach a finding"
+            },
             {
               "label": "Withdrawn",
               "value": "Withdrawn"
@@ -829,13 +833,17 @@
               "value": "Upheld"
             },
             {
-              "label": "Not Upheld",
+              "label": "Not upheld",
               "value": "Not Upheld"
             },
             {
-              "label": "Partially Upheld",
+              "label": "Partially upheld",
               "value": "Partially Upheld"
             },
+            {
+              "label": "Unable to reach a finding",
+              "value": "Unable to reach a finding"
+            },
             {
               "label": "Withdrawn",
               "value": "Withdrawn"
@@ -862,13 +870,17 @@
               "value": "Upheld"
             },
             {
-              "label": "Not Upheld",
+              "label": "Not upheld",
               "value": "Not Upheld"
             },
             {
-              "label": "Partially Upheld",
+              "label": "Partially upheld",
               "value": "Partially Upheld"
             },
+            {
+              "label": "Unable to reach a finding",
+              "value": "Unable to reach a finding"
+            },
             {
               "label": "Withdrawn",
               "value": "Withdrawn"
@@ -895,13 +907,17 @@
               "value": "Upheld"
             },
             {
-              "label": "Not Upheld",
+              "label": "Not upheld",
               "value": "Not Upheld"
             },
             {
-              "label": "Partially Upheld",
+              "label": "Partially upheld",
               "value": "Partially Upheld"
             },
+            {
+              "label": "Unable to reach a finding",
+              "value": "Unable to reach a finding"
+            },
             {
               "label": "Withdrawn",
               "value": "Withdrawn"
@@ -928,13 +944,17 @@
               "value": "Upheld"
             },
             {
-              "label": "Not Upheld",
+              "label": "Not upheld",
               "value": "Not Upheld"
             },
             {
-              "label": "Partially Upheld",
+              "label": "Partially upheld",
               "value": "Partially Upheld"
             },
+            {
+              "label": "Unable to reach a finding",
+              "value": "Unable to reach a finding"
+            },
             {
               "label": "Withdrawn",
               "value": "Withdrawn"