Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Unable to create reservation #246

Open
a-fatah opened this issue Jun 22, 2020 · 4 comments
Open

Unable to create reservation #246

a-fatah opened this issue Jun 22, 2020 · 4 comments

Comments

@a-fatah
Copy link

a-fatah commented Jun 22, 2020

Hi @vivekjyotipramanik
I am unable to create reservation using following xml:

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <ns3:AirCreateReservationReq xmlns="http://www.travelport.com/schema/common_v49_0" xmlns:ns2="http://www.travelport.com/schema/air_v49_0" xmlns:ns3="http://www.travelport.com/schema/universal_v49_0" xmlns:ns4="http://www.travelport.com/schema/util_v49_0" xmlns:ns5="http://www.travelport.com/schema/hotel_v49_0" xmlns:ns6="http://www.travelport.com/schema/vehicle_v49_0" xmlns:ns7="http://www.travelport.com/schema/passive_v49_0" xmlns:ns8="http://www.travelport.com/schema/rail_v49_0" xmlns:ns9="http://www.travelport.com/schema/cruise_v49_0" xmlns:ns10="http://www.travelport.com/soa/common/security/SessionContext_v1" TraceId="b6198e01-3029-46be-8602-418d640a5d52" TargetBranch="P3090173">
      <BillingPointOfSaleInfo OriginApplication="UAPI"/>
      <BookingTraveler Key="284a6c52-ba2a-4370-9338-7bd952f02622" TravelerType="ADT">
        <BookingTravelerName Prefix="Mr" First="Galileo" Last="Ali"/>
        <DeliveryInfo>
          <PhoneNumber CountryCode="PK" Number="03133491905"/>
        </DeliveryInfo>
      </BookingTraveler>
      <ns2:AirPricingSolution Key="c4amvKeB0BKAweXSxEAAAA==" QuoteDate="2020-06-22" TotalPrice="PKR12789" BasePrice="USD64.00" ApproximateTotalPrice="PKR12789" ApproximateBasePrice="PKR10660" EquivalentBasePrice="PKR10660" Taxes="PKR2129" Fees="PKR0" ApproximateTaxes="PKR2129">
        <ns2:AirSegment Group="0" Carrier="PK" FlightNumber="352" ClassOfService="V" Equipment="320" ChangeOfPlane="false" OptionalServicesIndicator="false" FlightTime="220" TravelTime="220" Distance="689" AvailabilityDisplayType="Fare Specific Fare Quote Unbooked" Origin="KHI" Destination="ISB" DepartureTime="2020-09-30T16:40:00.000+05:00" ArrivalTime="2020-09-30T20:20:00.000+05:00" ProviderCode="1G" Key="c4amvKeB0BKAueXSxEAAAA==">
          <ns2:CodeshareInfo OperatingCarrier="PK">Pakistan International Airlines</ns2:CodeshareInfo>
          <ns2:FlightDetails Key="c4amvKeB0BKAveXSxEAAAA==" Origin="KHI" Destination="ISB" DepartureTime="2020-09-30T16:40:00.000+05:00" ArrivalTime="2020-09-30T20:20:00.000+05:00" FlightTime="220" TravelTime="220" Distance="689"/>
        </ns2:AirSegment>
        <ns2:AirPricingInfo Key="c4amvKeB0BKAyeXSxEAAAA==" IncludesVAT="false" Refundable="true" LatestTicketingTime="2020-09-30T23:59:00.000+05:00" PricingMethod="Manual" ETicketability="Yes" PlatingCarrier="PK" ProviderCode="1G" TotalPrice="PKR12789" BasePrice="USD64.00" ApproximateTotalPrice="PKR12789" ApproximateBasePrice="PKR10660" EquivalentBasePrice="PKR10660" Taxes="PKR2129" ApproximateTaxes="PKR2129">
          <ns2:FareInfo Key="c4amvKeB0BKA2eXSxEAAAA==" FareBasis="VOW1" PassengerTypeCode="ADT" Origin="KHI" Destination="ISB" EffectiveDate="2020-06-22T22:55:00.000+05:00" DepartureDate="2020-09-30" Amount="PKR10660" NotValidBefore="2020-09-30" NotValidAfter="2020-09-30" TaxAmount="PKR2129.00">
            <Endorsement Value="PK ONLY/ NON END"/>
            <ns2:FareRuleKey FareInfoRef="c4amvKeB0BKA2eXSxEAAAA==" ProviderCode="1G">6UUVoSldxwgsGcF8pDKlv8bKj3F8T9EyxsqPcXxP0TLGyo9xfE/RMsuWFfXVd1OAly5qxZ3qLwOXLmrFneovA5cuasWd6i8Dly5qxZ3qLwOXLmrFneovA9PALQF81q3UfTobKkhimR/zd/VTAJtvZT/OzHG3Rk3YJJJkSAQvpY50cxnQxWdzR/FwJcEQI4iTpJgHFBIT7dKF/oTXxxF6MeJYtF79PC3YfoLT9JoAKrPwx9zlz405AudTfBrAWJIW8ww0k2iGxkjg2BMJ0qOmdTyy/Q52QOiIVnkdwDk3yVRgty0eZKuftOaeJIc23zoev4Xvb2u1Qx+/he9va7VDH7+F729rtUMfv4Xvb2u1Qx+/he9va7VDH8ONhV50oNexly5qxZ3qLwMUu+QC5Q/Q9pxPze0DbQQdBsYNTAxfihrqDZAK5p4OA0ljcImafmlT5GwF8kqQiiA=</ns2:FareRuleKey>
            <ns2:FareRuleFailureInfo>
              <ns2:Reason>DayTimeFailure</ns2:Reason>
            </ns2:FareRuleFailureInfo>
            <ns2:Brand Key="c4amvKeB0BKA2eXSxEAAAA==" BrandFound="false" UpSellBrandFound="false"/>
          </ns2:FareInfo>
          <ns2:BookingInfo BookingCode="V" CabinClass="Economy" FareInfoRef="c4amvKeB0BKA2eXSxEAAAA==" SegmentRef="c4amvKeB0BKAueXSxEAAAA==" HostTokenRef="c4amvKeB0BKAxeXSxEAAAA=="/>
          <ns2:TaxInfo Key="c4amvKeB0BKAzeXSxEAAAA==" Category="PK" Amount="PKR1500"/>
          <ns2:TaxInfo Key="c4amvKeB0BKA0eXSxEAAAA==" Category="YI" Amount="PKR20"/>
          <ns2:TaxInfo Key="c4amvKeB0BKA1eXSxEAAAA==" Category="PB" Amount="PKR609"/>
          <ns2:FareCalc>KHI PK ISB 64.00VOW1 USD64.00END</ns2:FareCalc>
          <ns2:PassengerType Code="ADT"/>
          <ns2:ChangePenalty PenaltyApplies="Before Departure">
            <ns2:Amount>PKR2670.0</ns2:Amount>
          </ns2:ChangePenalty>
          <ns2:ChangePenalty PenaltyApplies="After Departure">
            <ns2:Amount>PKR4170.0</ns2:Amount>
          </ns2:ChangePenalty>
          <ns2:CancelPenalty PenaltyApplies="Before Departure">
            <ns2:Amount>PKR2670.0</ns2:Amount>
          </ns2:CancelPenalty>
          <ns2:CancelPenalty PenaltyApplies="After Departure">
            <ns2:Amount>PKR4170.0</ns2:Amount>
          </ns2:CancelPenalty>
          <ns2:BaggageAllowances>
            <ns2:BaggageAllowanceInfo TravelerType="ADT" Origin="KHI" Destination="ISB" Carrier="PK">
              <ns2:URLInfo>
                <ns2:URL>VIEWTRIP.TRAVELPORT.COM/BAGGAGEPOLICY/PK</ns2:URL>
              </ns2:URLInfo>
              <ns2:TextInfo>
                <ns2:Text>35K</ns2:Text>
                <ns2:Text>BAGGAGE DISCOUNTS MAY APPLY BASED ON FREQUENT FLYER STATUS/ ONLINE CHECKIN/FORM OF PAYMENT/MILITARY/ETC.</ns2:Text>
              </ns2:TextInfo>
              <ns2:BagDetails ApplicableBags="1stChecked">
                <ns2:BaggageRestriction>
                  <ns2:TextInfo>
                    <ns2:Text>CHGS MAY APPLY IF BAGS EXCEED TTL WT ALLOWANCE</ns2:Text>
                  </ns2:TextInfo>
                </ns2:BaggageRestriction>
              </ns2:BagDetails>
              <ns2:BagDetails ApplicableBags="2ndChecked">
                <ns2:BaggageRestriction>
                  <ns2:TextInfo>
                    <ns2:Text>CHGS MAY APPLY IF BAGS EXCEED TTL WT ALLOWANCE</ns2:Text>
                  </ns2:TextInfo>
                </ns2:BaggageRestriction>
              </ns2:BagDetails>
            </ns2:BaggageAllowanceInfo>
            <ns2:CarryOnAllowanceInfo Origin="KHI" Destination="ISB" Carrier="PK">
              <ns2:TextInfo>
                <ns2:Text>7K</ns2:Text>
              </ns2:TextInfo>
              <ns2:CarryOnDetails ApplicableCarryOnBags="1">
                <ns2:BaggageRestriction>
                  <ns2:TextInfo>
                    <ns2:Text>CHGS MAY APPLY IF BAGS EXCEED TTL WT ALLOWANCE</ns2:Text>
                  </ns2:TextInfo>
                </ns2:BaggageRestriction>
              </ns2:CarryOnDetails>
              <ns2:CarryOnDetails ApplicableCarryOnBags="2">
                <ns2:BaggageRestriction>
                  <ns2:TextInfo>
                    <ns2:Text>CHGS MAY APPLY IF BAGS EXCEED TTL WT ALLOWANCE</ns2:Text>
                  </ns2:TextInfo>
                </ns2:BaggageRestriction>
              </ns2:CarryOnDetails>
            </ns2:CarryOnAllowanceInfo>
          </ns2:BaggageAllowances>
        </ns2:AirPricingInfo>
        <ns2:FareNote Key="c4amvKeB0BKA5eXSxEAAAA==">RATE USED IN EQU TOTAL IS BSR 1USD - 166.5146PKR</ns2:FareNote>
        <ns2:FareNote Key="c4amvKeB0BKA6eXSxEAAAA==">LAST DATE TO PURCHASE TICKET: 30SEP20</ns2:FareNote>
        <ns2:FareNote Key="c4amvKeB0BKA7eXSxEAAAA==">TICKETING AGENCY 5Q1Q</ns2:FareNote>
        <ns2:FareNote Key="c4amvKeB0BKA8eXSxEAAAA==">DEFAULT PLATING CARRIER PK</ns2:FareNote>
        <ns2:FareNote Key="c4amvKeB0BKA9eXSxEAAAA==">FARE HAS A PLATING CARRIER RESTRICTION</ns2:FareNote>
        <ns2:FareNote Key="c4amvKeB0BKA+eXSxEAAAA==">E-TKT REQUIRED</ns2:FareNote>
        <ns2:FareNote Key="c4amvKeB0BKA/eXSxEAAAA==">TICKETING FEES MAY APPLY</ns2:FareNote>
        <HostToken Key="c4amvKeB0BKAxeXSxEAAAA==">GFB10101ADT00  01VOW1                                  010001#GFB200010101NADTV3302150004800001992C#GFMCER 302N1500 PK ADTVOW1</HostToken>
      </ns2:AirPricingSolution>
      <ActionStatus Type="TTL" TicketDate="2020-09-30T23:59:00.000+05:00" ProviderCode="1G"/>
    </ns3:AirCreateReservationReq>
  </soap:Body>
</soap:Envelope>

I am getting Payload: Error 404: SRVE0295E: Error reported: 404 as response. I made request to this endpoint: https://emea.universal-api.travelport.com/B2BGateway/connect/uAPI/UniversalRecordService
To make sure I am not using wrong endpoint, I sent invalid request xml and then it returned some validation error message but I don't know why it's giving 404 message on complete request.

Please help. Thanks
@a-fatah
Copy link
Author

a-fatah commented Jun 22, 2020

I was able to get the right endpoint which is AirService in this case. But I am getting CHECK FORMAT error now.

<SOAP:Envelope xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/">
   <SOAP:Body>
      <SOAP:Fault>
         <faultcode>Server.System</faultcode>
         <faultstring>Ticketing application failed: CHECK FORMAT</faultstring>
         <detail>
            <common_v49_0:ErrorInfo xmlns:common_v49_0="http://www.travelport.com/schema/common_v49_0">
               <common_v49_0:Code>-1</common_v49_0:Code>
               <common_v49_0:Service>PROVISIONINGSERVICE</common_v49_0:Service>
               <common_v49_0:Type>System</common_v49_0:Type>
               <common_v49_0:Description>Ticketing application failed: CHECK FORMAT</common_v49_0:Description>
               <common_v49_0:TransactionId>DDE34FB00A07406EDDF020DF6B4D0AA5</common_v49_0:TransactionId>
               <common_v49_0:TraceId>d077493c-d0fb-4e78-968c-a88ca1312d8f</common_v49_0:TraceId>
            </common_v49_0:ErrorInfo>
         </detail>
      </SOAP:Fault>
   </SOAP:Body>
</SOAP:Envelope>

I tried ActionStatus/@TicketDate="2020-09-30" and "2020-09-30T23:59:00.000" as well. Both formats are not working.

Thanks

@vivekjyotipramanik
Copy link
Contributor

Hi a-fatah,

Could you please try with the below. Thanks.

<com:ActionStatus TicketDate="2020-07-07" Type="TAU" ProviderCode="1G" />

@a-fatah
Copy link
Author

a-fatah commented Jun 25, 2020

Thanks @vivekjyotipramanik It is working but why I am unable to use TTL action status ?

@vivekjyotipramanik
Copy link
Contributor

Hi a-fatah,

I believe the reason is PreProduction system, could you please raise a MyTravelport ticket anyway regarding the TTL status. Thanks.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
None yet
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
2 participants
@a-fatah @vivekjyotipramanik