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Cortex Responder for creating RT (Request Tracker) tickets out of TheHive #430

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soulsf opened this issue Feb 21, 2019 · 0 comments
Closed

Cortex Responder for creating RT (Request Tracker) tickets out of TheHive #430

soulsf opened this issue Feb 21, 2019 · 0 comments
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@jeromeleonard
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category:new-responder scope:responder Issues/PRs pertaining to responders
Milestone
2.7.0

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@soulsf
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soulsf commented Feb 21, 2019

Request Type

Responder

Work Environment

Cortex Version 2.1.3-1
RT Version 4

Description

Using TheHive as SIRP, you may want to use another system of end-user communication, which could be RT (https://bestpractical.com/request-tracker).

This responder should make it possible to open tickets from The Hive in RT, with submitting the TheHive Case ID to a Custom Field in RT for reference.

Please share your ideas on what else to include.
This was referenced Oct 8, 2019
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@jeromeleonard jeromeleonard added this to the 2.6.0 milestone Feb 24, 2020
@jeromeleonard jeromeleonard added category:new-responder scope:responder Issues/PRs pertaining to responders labels Feb 24, 2020
@jeromeleonard jeromeleonard self-assigned this Feb 28, 2020
@jeromeleonard jeromeleonard modified the milestones: 2.6.0, 2.7.0 Mar 18, 2020
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category:new-responder scope:responder Issues/PRs pertaining to responders
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Milestone
2.7.0
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@dadokkio @soulsf @jeromeleonard